This course is designed to present an understanding of accounting information systems and their role in the accounting environment. Particular attention is paid to transaction cycles and internal control structure. The three broad aims of the course are to provide students with:
an understanding of the real-life problems of designing, implementing and using accounting information systems and its sub-cycles.
A. Knowledge and understanding
A1: Explain what an accounting information system is and describe the basic function it performs.
A2: Demonstrate understanding of the role and importance of accounting information systems in the various types of business and other organisations.
A3. Identify information system documentation techniques and their use to understand, evaluate, and document an accounting information systems.
A4. Explain the difference between database and file-based systems.
A5: Discuss the relational database systems and informatively analyse and interpret accountant’s role of database systems development.
A6: Describe the basic business activities and related data processing operations performed in the accounting cycles.
A7: Identify and explain control procedures.
B. Cognitive skills
B1: Review and illustrate the purpose, context and functions of accounting information systems in business practices.
B2: Critically assess the impact and effective use of information systems in organisations for competitive advantage.
B3: Explain, analyse and apply the mechanism of system documentation techniques in the accounting cycle.
B4. Compare approaches to AIS including Enterprise Information, Enterprise Resource Planning, etc.
B5- Formulate a vision of the future and explain the evolving importance of AIS and Internal Controls due to the guidance and direction of Public Company Accounting Oversight Board (PCAOB) pronouncements.
C. Practical and professional skills
C1: Prepare system documentation, and use data flow diagrams and flowcharts to understand, evaluate, and document information systems.
C2: Design, implement, and effectively use relational database systems using MS-Access
D. Key transferable skills.
D1: Crucial participating in systems analysis and design.
This is an AOU based course. The goals of the providers of information may run somewhat counter to those of the users of information. Accordingly there is recognition of the social need for independent public accountants-individuals of professional competence and integrity who can tell us whether the information that we use constitutes a fair picture of what is really going on.On successful completion of BS312 course, students should be able to: 1) Determine an understanding of Certified Public Accountants, Professional standards, and Fundamental audit concepts. 2) Apply a range of audit procedures. 3) Apply auditing standards. 4) Demonstrate an understanding of the legal context within which auditing occurs.
A1 : Awareness and understanding of the role of the public accountant , audit standards, ethics , liability , audit evidence , documentation , audit planning, internal control , audit sampling
A2: Demonstrate the ability to audit financial statements based on the standards and procedures A3: Audit of The Sales and Collection Cycle. A4: Audit of The Acquisition and Payment Cycle
B1: Understand the purpose of auditing and be able to investigate and identify procedures Plan the audit, investigate evidence & identify procedures. B2: Acquire understanding of the audit standards and how to apply them in the audit process B3: Be able to distinguish between the different types of audit reports and which report is mostly applicable for each situation.
B4: Be able to identify the environmental influences that might impact the auditor’s plan and opinion.
C1: Perform basic audit based on auditing standards & GAAP.
C2: Perform audit procedures
C3: Establish a relationship between the audit process and environmental influences
D1: Select appropriate procedures for auditing financial statement accounts
D2: Prepare an audit program of a typical firm
The main aims of this subject are to discuss the arguments for and against international harmonization of financial reporting, and the main efforts on this issue and to discuss the major differences between IFRS and U.S.GAAP.
The main aims and objectives of this course are : • Recognize different types of business industries
• Interpret the accounting workflow within QuickBooks 2014
• Analyze and record business transactions
• Produce and interpret financial reports
• Process and analyze Accounts Receivable and Account Payable
• Prepare and record Payroll for a business
• Use General Journal Entries for adjusting entries
• Create a new company file, using various methods
A Knowledge and Understanding
A1: Demonstrate understanding of the role and importance of computer based accounting in the various types of business and other organisations
A2: Demonstrate understanding of the accounting for Accounts Receivable, inventories, Account Payable and other accounts using accounting software
A3: Demonstrate understanding of the computer based accounting transactional process cycle.
A4: Demonstrate the ability to prepare financial statements based on application of accounting concepts using QuickBooks Pro Accounting
B Cognitive Skills
B1: Review and illustrate the purpose, context of computer accounting for business practices
B2: Explain, analyse and apply the mechanism of double-entry bookkeeping and the accounting cycle in a computer based invironment.
B3. Explain and interpret the purpose, form and content of the computer-based customre and vendors transactions .
B4. Explain and review the relations between financial statements and other reports in a computer based invironment
C Practical and professional skills
C1. Design a computerized accounting system for merchandising and service organizations.
C2. Record information and Prepare related reports regarding inventory, accounts payable, accounts receivable, and payroll.
C3. Input data to record business transactions.
C4. Prepare financial statements and other related reports for the business.
D Key/transferable skills
D1: Use computer skills for the purpose of bookkeeping, accounting and preparing/analysing financial statements, including basic financial analysis.
A المعرفة والفهم :
A1 إظهار القدرة على معرفة وفهم الانظمة المختلفة للتكاليف والفروقات بين هذه الانظمة وعيوب ومميزات كل اسلوب من الاساليب
A2 اظهار القدرة على تصنيف التكاليف حسب الطرق المختلفة وفهم الغاية من هذه التصنيفات والاستفادة منها في اتخاذ القرارات الملائمة
A3 إظهار القدرة على تحديد اثر طريقة التكلفة الكلية والتكلفة المتغيرة على ارباح الشركات والعلاقة بين صافي الربح حسب الطريقتين.
B المهارات المعرفية
B1 تحليل وتفسير المعلومات المالية .
B2 شرح وتوضيح المعلومات المفصح عنها في كل قائمة من القوائم المالية الأربعة الأساسية ، والطريقة التي يتم فيها استخدام تلك المعلومات من قبل متخذي القرار المختلفين . وفهم طبيعة عمل الشركة من القوائم المالية
B3 تحليل انحرافات التكاليف وتحديد المسؤول عن كل انحراف
B4 تسجيل العمليات المالية اللازمة لتحضير قائمة تكلفة البضاعة تامة الصنع وكيفية تحضير القائمة وتحديد تكلفة الوحدة الواحدة.
B5 شرح المعالجة المحاسبية لنظام التكاليف حسب طريقة الاوامر الانتاجية والمراحل الانتاجية ونظام ABC
C المهارات العملية والمهنية
C1 تسجيل العمليات والأحداث الاقتصادية ، والاحتفاظ بالسجلات المحاسبية .
C2 استخدام الانظمة المختلفة للتكاليف لتسجيل العمليات المالية وتحديد تكلفة الوحدة الواحدة
C3 إعداد القوائم المالية الأساسية طبقاً للمبادئ المحاسبية المتعارف عليها (GAAP). معالجة الفاقد والتالف والمعيب.
C4تحضير القوائم والتقارير الخاصة بتحديد تكلفة الانتاج التام حسب الطرق المختلفة
A1 إدراك ومعرفة دور المحاسبة الادارية في الشركات والمنظمات الأخرى ، و كذلك معرفة النظرية للفرق بين المحاسبة الادارية والمالية.
B1 عمل تصنيفات مختلفة للتكاليف
B2 تحديد نقطة التعادل بالوحدات والنقود ، هامش الامان
B3 تحديد معلومات التكاليف والايرادات الملائمة لاتخاذ القرار
B4 التعرف على طرق التسعير
B5 تقييم المشاريع الاستثمارية
B6 عمل الموازنات التشغيلية
B7 تحديد التكاليف باستخدام انظمة مختلفة
B8 التعرف على مراكز المسؤولية وتقييم الاداء
C1 التعرف على طرق مختلفة لتقييم المشاريع الاستثمارية
C2 تحليل العلاقة بين الربح والتكلفة والحجم للمساعدة باتخاذ القرار
C3 اعداد الموازنات التقديرية المختلفة
D مهارات رئيسية قابلة للنقل
D1 استخدام الرياضيات البسيطة لأغراض حسابية لاحتساب وتحليل بعض المعادلات
The course will prepare and help students in analyzing real company financial statements as follows:
In Chapter 1, students immediately learn about the basic financial statements. At once they learn four basic financial analysis ratios, common-size analysis, and trend analysis. They will use these tools throughout the course. Chapters 2 through 5 cover the basic financial statements, with full chapters dedicated to the statement of cash flows and the statement of stockholders' equity. Chapter 6 deals with topics that are traditionally covered in the first accounting course, such as inventory and property, plant and equipment. Chapter 7, students learn the accounting cycle, with the debit-credit system, adjusting, and closing journal entries.
A Knowledge and Understanding
A1 Use accounting and business terminology, and understand the nature and purpose of generally accepted accounting principles (GAAP).
A2 Explain the objective of financial reporting, the elements of the financial statements, and the related key accounting assumptions and principles.
A3 Recognize the information conveyed in each of the four basic financial statements and the way it is used by investors, creditors, regulators, and managers
B Cognitive skills
B1 Research into accounting issues relating to financial statement analysis, expertise and knowledge
B2 Synthesise material from a variety of sources in constructing arguments or describing financial analysis processes
B3 Evaluation and comparison of competing companies.
B4 Critical thinking, analysis, and synthesis.
C1 The ability to evaluate the nature of current assets including the measuring and reporting of items such as short-term investments, receivables and bad debts, inventory and costs of goods sold, and prepaid expenses.
C4 The application of course ideas to students’ own interactions with organisations and life experiences.
D1 Effective communication, both orally and in writing, of information, arguments and ideas, using language and styles appropriate for a business context and audience.
D2 Effective performance in a team environment both in face-to-face and/or virtual contexts.
D3 Effective use of information and communication technologies for business purposes.
Marketing and Sociology. It is a level three course of the B.A. (Hons) in Business Studies with marketing degree.
This course will develop student's ability to synthesise arguments and assumptions from a variety of sources and perspectives, critically evaluate them and apply relevant concepts in a range of contexts. In particular, student will learn concepts, theories and debates about the roles and responsibilities of marketing in society:
A. Knowledge and understanding
A1: To understand and apply concepts, theories and debates about the roles and responsibilities of marketing in society to real life situations
A2: Apply marketing thinking to the field of health and social behaviour
A3: Demonstrate an understanding about ethics and marketing
A4: Green and environmental marketing, sustainability, fair trade and ethical consumption
B1: Evaluate the relevance of course concepts to a variety of other contexts
B2 Synthesise and critical evaluate arguments and assumptions from a variety of sources and competing perspectives
B3. Recognise the limitations of knowledge in the area
C1: Apply responsible marketing to their own professional context or one they are familiar with C2:Demonstrate a sensitivity to the problems and challenges in both commercial and social marketing
D1: Identify and critically analyse relevant issues involved in responsible social and commercial marketing
D2: Effectively communicate ideas and arguments to relevant audiences
D3: Integrate and use information and/or data in complex contexts
The academic aims of this module is to introduce you to the main functions and management of
a retail business and the key issues associated with understanding retail trading and retail
environments. After studying the course, you should be able to:
Continue to develop your awareness of how you learn and how different elements of the course applied to your individual learning style.
A1: retail technology, which focuses on the virtual world of e-retailing;
A2: the diversity of retail products and sectors;
A3: retail ethics and the environmental impact;
A4: the implications of globalisation
B1: Reflection and critical engagement into both domestic retail technology and e-retailing
B2: Critical thinking, analysis, and synthesis
B3: Valuation and comparison of retail management.
C1: Time management, skills appropriate to business, such as creativity, persuasion and attractiveness.
C2: Study skills, learning to learn and reflecting on students’ own development as learners.
C3: The ability to analyse work-related cases and situations to identify challenges for organisations in developing responses in relation to their environments.
C4: The application of course ideas to students’ own interactions with organisations and life experiences.
D Key transferable skills
D1: Decision making and problem solving making a viable approach to students to engage with data analysis, interpretation and extrapolation.
D2: Immerse in related information, arguments and ideas.
D3: Identify some of the key strengths and needs of their own learning and identify opportunities to address these.
By the end of this course you’ll have developed a new, more theoretical understanding of how and why managers do what they do in organisations. You’ll build a toolkit of management concepts, theories and models that you can use to tackle workplace issues. You’ll also feel more confident in embarking on further undergraduate study.
A1. Demonstrated how learning they have undertaken previously in the workplace can be utilised to inform the development of their management practice
A2. Selected and used a range of management theories, concepts and ideas to help identify, analyse and address issues and situations in their current practice setting.
A3. Worked in collaboration with others in assessing the applicability of selected management theories, etc. to their own and others’ identified practice problems.
A4. Reflected on the impact of their learning on their practice of management, and their future development as a management practitioner.
B1. Identify and draw upon appropriate forms of prior learning relating to the development of their management practice.
B2. Apply relevant theoretical knowledge of management to a practical problem.
B3. Collaborate with peers’ practitioners to, and begin to, critically evaluate the applicability of selected management theories etc.
B4. Reflect productively on the development of their practice of management.
C1. Communicate their understanding of management theory and its application to practice in writing.
C2. Work independently on identifying issues and situations in the workplace and apply academic theories and concepts to these to gain a deeper understanding of them.
D1. Use of a range of tools and websites for finding and recording information online: internet browsers, search engines, copy/ paste, e-portfolios and download functions
A1: Awareness and understanding of the role of accounting in business and other organisations and of its theory, principles, concepts, practices, techniques, ethics, limitations, and techniques central to bookkeeping and accounting.
A2: Demonstrate the ability to prepare financial statements based on application of accounting concepts, regulations and principles.
A3: Demonstrate understanding of the types of costs and how they behave in order to calculate cost-volume-profit relationships,
A4: Demonstrate understanding of management's decision-making process as it relates to product pricing, production, adding and dropping, etc.
A5: Demonstrate understanding of the types of budgets and be able to prepare operating budgets, financial budgets and capital budgets.
A6: Demonstrate understanding of the responsibility centers and balanced scorecard.
B1: Review and illustrate the purpose, context and environmental influences and constraints on financial accounting and business practices.
B2: Explain the balance sheet equation, the basic financial statements and the information conveyed in each of the statements.
B3: Explain the steps in the accounting cycle for service and merchandising companies.
B4: Explain the relevant factors in making different decisions.
B5: Explain methods that don't use present value versus those that do use present value
B6: Explain the features of responsibility reports and differentiate between cost centres, profit centres and investment centres.
C. Practical and professional skills
C1: Record transactions and events, and maintain accounting records as required for bookkeeping and accounting.
C2: Prepare basic financial statements based upon Generally Accepted Accounting Principles.
C3: Develop the general practical and professional skills of management accounting that can be used for personal and career goals.
D1: Use simple mathematics for the purpose of calculations in bookkeeping, accounting and preparing/analysing financial statements, including basic ratio analysis.
D2: Compare critically and use different approaches to issues and problems within management accounting.
D3: Communicate management accounting information effectively and appropriately.
D4: Use fundamental business mathematics and other quantitative methods effectively and appropriately.
B205A academic aim is to introduce students to number of fundamental concepts and theories of entrepreneurial innovation. It also re-apply some generic business and management concepts in an entrepreneurial and innovation-related concept (e.g. entrepreneurial marketing and entrepreneurial finance. The coverage of innovation and entrepreneurship subjects will be wide-ranging and integrative, with the aim of providing the necessary foundations for interested students to progress to a more in-depth study of specialist topics within this subject area during their level 3 studies.
Progression is also addressed within B205A - with a gradual development of knowledge and skills from Block 1 and Block 2 (covered in Part A of the course) through Block 3, Block 4 and Block 5 (covered in Part B of the course, B207B). There will be a logical progression of subject matter, from an introduction to core concepts in innovation and entrepreneurship (Block 1), followed by a more skills-oriented examination of teams, networks and associated concepts (Block 2), a comparative study of innovation and entrepreneurship in different contexts (Block 3), a simulated experience of entrepreneurial team-working and innovation (Block 4) and an opportunity for reflection and integration (Block 5). Study and employment skills will be integrated into the learning activities, with a particular focus on digital literacy, creative thinking and problem solving, team-working, persuasive communication and more general personal development and enterprise-related skills.
A1: knowledge of different forms of innovative and entrepreneurial practice around the world and at different scales, including: technological and social innovation; commercial and social enterprise; independent and corporate entrepreneurship.
A2: understand different research perspectives on innovation and entrepreneurship, recognising that these subjects can be studied at multiple levels of analysis.
A3: familiarize with core theories, concepts and frameworks that have been applied to innovation and entrepreneurship, with a particular focus on their implications for practice.
A4: Know the relationship between innovation and entrepreneurship, both at a conceptual and a practical level.
B1: Distinguish the key components of innovative and entrepreneurial processes and practices kinds (i.e. in comparison with more routinised approaches)
B2: Select innovative and entrepreneurial approaches that are likely to be appropriate in particular organisational contexts.
C1: Identify, search for and pursue entrepreneurial opportunities, with the aim of creating sustainable business models.
C2: Negotiate, influence, and gain legitimacy in an entrepreneurial setting.
C3: Engage in creative problem-solving.
C4: Apply design thinking approaches in order to develop practical solutions.
C5: Deploy effective networking and persuasive communication skills.
D1: Work constructively and ethically in entrepreneurial settings, which may be characterised by ambiguity, complexity and open-ended challenges.
This module is designed to provide intermediate conceptual and practical learning to students in operations management, marketing and human resource management. The module comprises 16 study weeks (including final assessment).
Operations Management: (4 weeks)
The following subjects will be covered:
A1: Develop a critical appreciation of the interactions between various business functions (operations management, marketing and human resource management) and the integrative complexity that shapes business innovation.
A2: Develop a critical understanding of why new products and services are imperative to contemporary business practice. Also to develop knowledge and understanding of external issues affecting the successful running of organizations, including how they compete in a global context.
A3: Develop knowledge and understanding of the elements required to build long-term success in organizations, and how students can contribute to the fostering of long-term value creation.
A4: develop knowledge and critical understanding of the theories, concepts and models of different business functions (operations management, marketing and human resource management).
B1: Select and critically analyse information relevant to a particular problem or issue related to business and management.
B2/B3: Evaluate and compare competing perspectives, theoretical models and concepts in the context of practical situations
B2/B4: Gather and synthesise material from a variety of sources in constructing arguments applied to business and management
C3: Communicate in a professional manner in written work, face to face and online. Plan, monitor and review progress as independent learner, including a focus on personal skills development.
C4: Develop an awareness of ethical issues and professional standards relevant to business and management
D2: Search for and use relevant digital and non-digital information from sources other than the module materials.
D3: Compare critically and use different approaches to issues and problems within business management. Engage in critical reflection.
D4: Consolidate an understanding of academic language and literacy practices in order to effectively engage with the academic knowledge and skills of Level 5 study.
This module is designed to provide intermediate conceptual and practical learning to students in management and accounting. The module comprises 16 study weeks (including final assessment).
A1: Develop a critical appreciation of the interactions between various business functions (management and accounting) and the integrative complexity that shapes business innovation.
A2: Develop knowledge and understanding of the elements required to build long-term success in organizations, and how students can contribute to the fostering of long-term value creation.
A3: develop knowledge and critical understanding of the theories, concepts and models of different business functions.
B2: Evaluate and compare competing perspectives, theoretical models and concepts in the context of practical situations
B3: Gather and synthesise material from a variety of sources in constructing arguments applied to business and management
C1: Communicate in a professional manner in written work, face to face and online. Plan, monitor and review progress as independent learner, including a focus on personal skills development.
C2: Develop an awareness of ethical issues and professional standards relevant to business and management
D1: Search for and use relevant digital and non-digital information from sources other than the module materials.
D2: Compare critically and use different approaches to issues and problems within business management. Engage in critical reflection.
D3: Consolidate an understanding of academic language and literacy practices in order to effectively engage with the academic knowledge and skills of Level 5 study.
Microfinance theory and Practice is to make students understand the economic theory behind the rise of microfinance and how microfinance institutions contribute to economic development. It also aims to make students understand current trends in microfinance and challenges of managing microfinance institutions. This shall help in integrating theoretical knowledge and practice as a way of preparing students to be future professionals in microfinance institutions. Students are expected to gain in-depth knowledge about micro-finance and how they contribute to the economic development. Analytical skills in credits appraisals, monitoring and evaluation of loan performance are expected to be gained. Field studies in microfinance institutions shall make students gain experience of practical microfinance operations. Students will be introduced to mix of lectures, seminars, case studies and student presentations. The seminar case method encourages collaborative learning by working in groups to expand insights and cover more perspectives. It helps articulate arguments based on facts through presentation of investment conviction. It enhances analytical capabilities through expressing opinions based on multiple resources.
A1: Appraise contemporary issues and trends in sustainable finance.
A2: Appraise the implications of sustainability for financial tools and techniques And investment opportunities.
A3: Understand Financial services, Financial service providers and Delivery Channels
A4: Identify the challenges of implementing new financial initiatives. A5: Apply financial tools and techniques explicitly in a green, clean Tech and ethical context.
B1 : The ability to identify assumptions, evaluate statements in terms of evidence, to detect false logic or reasoning, to identify implicit values, and to define terms adequately and to generalize appropriately;
B2: The ability to create, evaluate and access a range of options, together with the capacity to apply ideas and knowledge to a range of business and other situations;
B3: Generic intellectual skills such as literacy and informationprocessing skills, interpersonal and presentational skills;
B4: The ability to apply business modules to business problems and phenomena;
B5: Facility with key concepts used in decision making, including opportunity cost, incentives, equilibrium, strategic thinking, expectations and marginal analysis;
B6: Effective self-management in terms of time, planning and behavior, motivation, self-starting, individual initiative and enterprise;
C1: Analyze and appraise alternatives and make decisions based on evidence.
C2: Demonstrate effective written communication skills, particularly in explaining and justifying choices.
C3: Demonstrate effective debating and presentation skills.
C4: Demonstrate effective skills in independent private study.
C5: Ability to assess the feasibility of business propositions.
D1: Negotiated or ad hoc budgets whereby a specific amount of public money is allocated to an institution (with or without prior negotiation)
D2: Present the argument clearly and in an appropriate academic style and format
D3: Identify and evaluate the relevance of information from a variety of sources
This is the course for students if they want a route into the accountancy profession or need to gain fundamental accounting skills for a management or other role. Students will gain an understanding of how financial statements are prepared and develop the skills to prepare financial statements. Students will explore differences in financial accounting for different businesses, building an understanding of the frameworks underpinning accounting and audit practice.
A1: Demonstrate understanding of the role and importance of accounting in the various types of business and other organisations.
A2: Demonstrate understanding of the accounting regulatory framework in the UK and EU as well as within the context of international financial and capital markets.
A3: Demonstrate understanding of the qualitative characteristics of financial accounting information, accounting concepts and principles.
A4: Demonstrate the ability to prepare financial statements based on application of accounting concepts, regulations and principles.
B1: Review and illustrate the purpose, context and environmental influences and constraints on financial accounting and business practices (Unit 1). B2: Explain, analyse and apply the mechanism of double-entry bookkeeping and the accounting cycle (Unit 2). B3: Identify, classify, measure and summarise the elements of financial statements applying accounting principles and concepts (Units 3 and 4). B4: Explain and interpret the purpose, form and content of the three main financial statements; income statement, balance sheet and cash flow statement (Unit 5). B5: Explain and evaluate the need for ethics in the behaviour of accountants and the need for independent auditing in the reporting process of public and large enterprises (Unit 6). B6: Explain and review the relations between corporate governance, auditing and financing (Unit 7).
C1: Record transactions and events, and maintain accounting records manually and gain some familiarity with computerised accounting software (Units 3 and 4).
C2: Prepare periodic financial statements for sole traders, partnerships, non-profit organisations and single-entity private and public limited companies (Unit 5)
B292 academic aim is to introduce students to number of fundamental concepts and theories of Management Accounting in order to guide managerial decision making by individuals and business units. It also develops the students’ knowledge of Management Accounting as well as skills in problem-solving, decision making relating to aspects of planning, costing, budgeting, evaluating. B292 also prepares students for advanced Management Accounting concepts. After studying the course, the students should be able to:
A1 : Demonstrate Understanding of the nature of management and the role of management accounting in the management process.
A2: Demonstrate the understanding of the different types of costs and the role of costs in decision making.
A3: Demonstrate understanding of how inventory is accounted for and managed within the organization and the methods for calculating the costs of different types of products , processes and services..
A4: Demonstrate the ability to prepare budgets.
B1. Understand the nature of organizations, the process of management and the role of information (including accounting information) in managing organizations. (Unit 1).
B2. Understand the nature of cost analysis for planning and decision making and be able to apply and explain the techniques covered. (Unit 2).
B3. Understand and explain the costing and accounting methods and systems which provide the management of an organization with relevant and reliable information on which to base decisions. (Unit 3).
B4. Explain the budgetary process and illustrate in detail a method of preparing budgets for planning and control purposes. (Unit 4).
C1: Understand the use of marginal costs , cost volume –profit Analysis and contribution analysis in costing and price decisions.C2:Calculate costs using the job , process and contract costing Methods , calculate the cost of a product or service from basic Information using batch and process costing.
C3:Prepare budgets and calculate the main variances used in Variance analysis.
C4:Be able to prepare accounting statements for planning and Control.
C5: Be able to prepare periodic reports
D1:Demonstrate understanding of the nature & types of costs
D2: Calculate Break-even points in units and in turnover.
D3: The use of Activity based costing as a more exact method
In indirect cost allocation.
D4:Demonstrate ability to prepare different types of budgets
D5: Work with qualitative & quantitative data drawing appropriate conclusions based on findings.
The aim of the course is fairly to provide students with ways if understanding and analysing different organisational, inter- organisational and international context and the ways in which such different contexts influence individuals’ experience of work. Secondly, the course aims to provide students with knowledge and understanding of themes and challenges pertaining to organising and managing across this different context; managing aims, power, politics, trust, cultural diversity and the darker side of organising. The course embassies the relationships between theory and practice; putting emphasis on the theoretical underpinnings and debates surrounding the themes whilst at the same time requiring students to draw on their own experience. Achieving the intended learning outcomes (covering both knowledge and skills) fully supports this dual aim.
A1: Inter-organisational collaboration, organisational behaviour, and international management theories and concepts relevant to managing across organisational and cultural boundaries.
A2: Themes and challenges pertaining to organizing and managing across intra, inter-organisational and international contexts including the management of aims, power, politics, trust, cultural diversity and the darker side of organising.
B1: Use conceptual frameworks to describe functions of organising and managing in and across organisational and international contexts.
B2: Identify and critically assess different perspectives on managing and organising.
B3: Synthesise, critically evaluate and challenge course relevant theories of inter-organisational collaboration, organisational behaviour, and international management.
B4: Critically evaluate theories in relation to personal experiences, organisational, inter-organisational and international setting with which you are familiar and the relative standpoints of others within different contexts.
C1: Use and adopt relevant concepts and theories to practically engage with a range of problems and issues in the work place.
C2: Use specific inter-organisational collaboration, organisational behaviour, and international management knowledge, cognitive and key skills developed during the course to enhance individual work / practice.
D. Key transferable skills.
D1: Read and interpret information presented in a variety of forms including academic journals, books and on-line text.
D2: Articulate ideas and communicate effectively using appropriate interorganisational collaboration, organisational behaviour, and international management theories and concepts. D3: Identify and ask questions appropriate to the exploration and complex concepts.
D4: Engage in reflective, experiential and collaborative learning in face to face and virtual context.
The areas of coverage in this course include issues concerning the operation of business combinations and consolidated financial statements, and international accounting issues. Students are expected to develop both an understanding of the concepts underlying these topics and the technical and analytical skills needed to apply the concepts in practice. The case method will be used to supplement problems.
A1: Demonstrate an understanding of current GAAP related to business combinations and its relationship to present reporting practices.
A2: Demonstrate an understanding of contemporary accounting theory and practice pertaining to business combinations and corporate consolidations.
A3: Demonstrate an understanding of the various methods of accounting for an investment in equity shares of another company.
A4: Understand concepts related to foreign currency, exchange rates, and foreign exchange risk. A5: Understand how foreign currency forward contracts and foreign currency options can be used to hedge foreign exchange risk.
A6: Describe guidelines as to when foreign currency financial statements are to be translated using the current rate method and when they are to be translated using the temporal method.
B1: Explain how acquisition expenses are reported.
B2: Explain the complexities of revenue recognition.
B3: the valuation of assets, including goodwill, and liabilities acquired in a business combination accounted for by the acquisition method.
B4: Analyse and interpret the relevant International Financial Reporting Standard (IFRS).
B5: Prepare and analyse accounts for importing and exporting transactions denominated in foreign currencies, as well as accounting for forward exchange contracts.
C1: Properly prepare consolidated financial statements as of the date of acquisition and for periods subsequent to the date of acquisition.
C2: Prepare a worksheet to consolidate the accounts of two companies that form a business combination.
C3: Adjust for foreign currency transactions and financial statements.
The academic purpose of this module is to enable learners to develop independent research and online collaborative skills necessary to engage in enterprise and innovation practices in new and existing organisations. The module encourages students to do so by articulating how entrepreneurship and innovation can be used to satisfy individual goals/objectives while contributing to solving societal problems in an ethical and sustainable manner. The module also explores the theoretical and practical connections between the distinct yet closely-interrelated fields of study.
A1: Create and manage sustainable forms of innovative and entrepreneurial ventures within a range of specialist areas, such as Engineering, science and information technology; Creative, leisure and cultural industries; Health and social care.
A2: Research entrepreneurship and innovations within a specialist real world setting, recognising that specialist areas have to be explored at multiple levels of analysis.
A3: Apply core theories, concepts and frameworks of innovation and entrepreneurship to understand the strategy, process and operations of enterprises at different stages of their life cycle. A4: Discuss the impact of innovation and entrepreneurship on society, both at a conceptual and a practical level, including ethics and sustainability, economic and social benefits to you, the economy and local communities.
B1: Differentiate the distinctive roles played by start-ups and established enterprises in the process of developing and commercializing various forms of innovations.
B2: Distinguish the responsibilities of founders, managers, employees and directors within particular types of sustainable enterprises and innovations, including roles and rewards.
B3: Use concepts from enterprise and innovation to critically analyse and evaluate solutions to a variety of societal challenges.
C1: Work independently and as part of a collaborative virtual team to develop attributes and capabilities for entrepreneurial success in a complex and changing environment.
C2: Undertake independent research to inform practice within your area of specialism.
C3: Critically evaluate and reflect on your own career development objectives.
D1: Select and apply conceptual thinking for the process of enterprise development.
D2: Critically analyse and design competitive and sustainable strategies for developing and introducing innovations into particular markets.
D3: Negotiating, influencing, and agreeing roles and rewards within founder teams in entrepreneurial settings, doing so in a legitimate ethical manner.
D4: Appropriately plan and solve problems in entrepreneurial and innovative settings.
This course provides a theoretical framework used to address issues in project appraisal and financing, the pricing of risk, securities valuation, market efficiency, capital structure, and mergers and acquisitions. It provides students with the tools required for further studies in financial intermediation and investments.
A1: understand the mathematics of portfolios and how risk affects the value of the asset in equilibrium under the fundaments asset pricing paradigms
A2: Understand how Managerial Incentives Affect Financial Decisions
A3: explain the characteristics of derivative assets (forwards, futures and options), and how to use the main pricing techniques.
A4: understand and explain the capital structure theory, and how information asymmetries affect it
A5: understand how corporate governance can contribute to firm value A6: discuss why merger and acquisition activities exist
B1: analytical skills based on using the key capital budgeting techniques
B2: Critical thinking, analysis and synthesis: ability to understand and use financial information and to critically analyze corporate performance based on financial information.
B3: valuating risk effects on assets using asset pricing.
C1 : evaluating projects through capital budgeting techniques
C2: enabling students to do problem-solving and risk valuation using appropriate quantitative and qualitative skills including data analysis, interpretation and extrapolation.
C3: explaining the characteristics of derivative assets (forwards, Futures and options).
D1: Effective communication, both orally and in writing, of information, arguments and ideas.
D2: Problem-solving and decision-making using appropriate quantitative and qualitative skills including data analysis, interpretation and extrapolation.
A1 : Understand the role of strategic management accounting and apply a strategic analysis framework in simple complex settings.
A2 :Critically select , apply and evaluate management accounting techniques in strategic costing and pricing including value chain analysis , activity based costing and business process optimization approaches.
A3: Understand, describe and evaluate the sources , costs and risks associated with the financing of investments.
A4: Apply and critically evaluate advanced techniques for investment appraisal.
A5: Explain, apply and evaluate methods of accounting control and performance evaluation for the purpose of improving strategic and operational performance of organizations.
B1: Develop the ability to integrate information and use reasoned approaches to select relevant information and analytical techniques in simple and complex settings.
B2: Compare critically and use different approaches to issues and problems within management accounting.
B3: Communicate management accounting information effectively and appropriately.
B4: Use information and communication technologies appropriately and effectively.
B5: Use fundamental business mathematics and other quantitative methods effectively and appropriately
C1: Apply digital technologies to analyse data using strategic management techniques, e.g spread sheets.
C2: Frame problems in ambiguous settings independently .Identify and critically select appropriate information both from digital and print sources to address these.
C3: Use a combination of electronic applications to communicate analysis and findings.
C4: Use tools and techniques of management accounting to improve managerial decision making.
D1: Provide students with knowledge and understanding of management accounting techniques that play an important role in in the formulation and implementation of business strategy.
D2: Examine two key areas of financial management of organizations and link them to the management accounting and strategic activities of organizations.
D3: Build on the material already studied by students on investment appraisal, adding theoretical depth and a critical evaluation of the techniques.
By the end of the course students will be enabled to critically reflect on and analyse workplace situations and their own ways of managing. It is ‘solution oriented’ to help students to not only understand work situations from a manager’s perspective, but also to help them to work out what to do, given that they may not be in charge of the organisation they work for. As they work through activities, problems and solutions, they will question the idea that there are single solutions or issues or that there is ‘one best way’. they will come to understand the constraints, choices and demands that operate and learn when to work within them and when and how they may be able to bring about change.
Module 1 : Managing
A1: the role and context of managerial work with particular reference to the development of own practice.
A2: managerial skills ( including problem solving , decision making, information gathering treatment and presentation)
Module 2:
A3: Key processes of people management, incorporating the recruitment and development of staff and the management and leadership of individuals, teams and change.
A4: Behavioural aspects of the management of leadership of individuals, teams and change.
B1:apply management concepts to work context.
B2: analyse and critically reflect on work practice and professional self knowledge.
B3: solve management problems through the use of the analytical skills including problem identification, analysis, logic, thinking and judgement to the advantage of one's own organization.
C1: Setting objectives for developing and implementing Operational plans for the area of responsibility.
C2: Reviewing and evaluating performance and practice.
C3: reflecting and questioning.
C4: presenting and reporting information.
C5: problem solving, innovation and decision-making.
C6: Managing business processes.
D1: Use interpersonal skills including those involved in team working and collaborating.
D2: communicate effectively , using management vocabulary, both orally and in writing and listen actively .
D3: Gather, handle , present and use information effectively; analyse and evaluate numerical data and information for specific purposes; use information technologies.
D4: Demonstrate numeracy and literacy
B629- Managing 2: Marketing and Finance will cover core topics in Marketing and Finance. Topics include; assessing the external environment, consumer relationship, market research, product/service analysis, price, promotion and delivery, quality, consumer expectations and satisfaction, financial planning and monitoring through budgets, cash flow, profit and loss. All these topics will focus primarily on student’s own work situations and practices. The teaching and learning strategy of this module is problem-based. Through this approach, the module aims to develop the skills an effective manager needs: such as analysis, constructing sound arguments, critical and reflective thinking, problem identification and solving, active listening and communication, sourcing and presenting information, and report writing. The course is a management development vehicle that aims to help student perform more effectively as managers. It does so by:
A1: Client communications, relationships, the role of marketing information and the development of value.
A2: Marketing planning, service quality with particular reference to own practice.
A3: Understand how financial information can be used to support managerial decision making (i.e. the relevance of the generation and reporting of financial information)
A4: Understand the importance of costs costing and budgeting processes in managerial decisions A5: Have a good understanding of how business concepts relate to real life businesses, organizations
A6: Importance of performance management for organisations
B1. Apply management concepts to work contexts
B2. Analyse and critically reflect on work practice and professional self-knowledge
B3. Solve management problems through the use of analytical skills including problem-identification, analysis, logic, critical thinking and judgment to the advantage of one’s own organization
B4. Communicate effectively, using management vocabulary, both orally and in writing and listen actively. Use interpersonal skills including those involved in team working and collaborating
B5. Gather, handle, present and use information effectively; analyse and evaluate numerical data and information for specific purposes; use information technologies B6. Demonstrate numeracy and literacy and Learn how to learn with an emphasis on self-monitoring and progress towards independent learning B7. Critical thinking, analysis and synthesis.
C1. Setting objectives for, developing and implementing operational plans for area of responsibility
C2. Reviewing and evaluating performance & practice
C3. Reflecting and questioning C4. Presenting and reporting information
C5. Problem-solving, innovation and decision-making by using tools and techniques and models C6. Apply key concepts to managerial decision making the Managing of business processes
D1. Use interpersonal skills including those involved in team working and collaborating
D2. Communicate effectively, using management vocabulary, both orally and in writing and listen actively
D3. Gather, handle, present and use information effectively; analyse and evaluate numerical data and information for specific purposes; use information technologies
D4. Demonstrate numeracy and literacy
The primary aims of this course are associated with key business functional areas of managing people and organizations; finance; marketing; and operations management to
The primary aims of this course are associated with key business functional areas of managing people and organizations; finance; marketing; and operations management to
A. Knowledge and understanding
A1. To acquire knowledge and understanding of the major theories and approaches of organizations.A2. To know the main managerial issues associated with key business functional areas of Managing People and Organisations; Finance; Marketing; Operations Management; Change and Project Management; and the leading and alternative theories, concepts and models in business and management.A3. To understand the complex and interrelated nature of organisations and management practice; the critiques of and key debates within the study of business and management; and the global context in which business and management is practisedA4. To Know the key managerial issues associated with human resources, marketing, organisational behaviour, accounting and finance, operations, quality and information, estimate and cost the human and physical resources required, and make plans to obtain the necessary resources.A5. To understand the common drivers for change and approaches to change management and implementation.
B1. Analysing and synthesising key concepts and frameworks with clarity and critical reflection
B2. Drawing appropriately as a manager on both academic and practitioner knowledge
B3. Evaluate and compare possible courses of action and make appropriate decisions in the light of the context in which you are managing
C1. Identifying learning needs and design development plans to address them.
C2. The ability to communicate effectively as a manager with staff and colleagues at all levels and areas of an organisation
C3. Work effectively with others with openness and sensitivity to diversity
C4. Plan and manage your work and study time
D1. Confidence in applying business and management numeracy skills and quantitative analysis
D2. Skills of finding, recording and using information, data and evidence effectively – drawing competently on relevant professional and academic literatures
D3. Skills of independent inquiry, investigation and on-going reflection on your own learning in context
D4. Using a variety of communication media effectively
the ability to work both independently and as a member of a team
D5. Work independently, reflecting on own actions and thoughts, and making effective use of constructive feedback, and the usage of key skills for the use of information technology
The primary aims of this course are:
Apply knowledge, experience and theory to understanding complexity, and evaluate the implications for their own and others' roles.
A1. Enhanced knowledge and understanding of the relationship between theory and practice, the process of making a difference in organisational contexts, leadership, power, uncertainty, risk, decision making, ethical management and corporate responsibility, managing across boundaries, the management of innovation, evaluation and measurement and communication.
B1. Make sense of new knowledge and information.B2. Think analytically and synthetically.B3. Evaluate critically
B4. Use logical and coherent argument.
B5. Integrate MBA study with practical issues encountered in their working life.
B6. Link theory and practice.
B7. Be a reflective practitioner
C1. B839 is designed to fulfil QAA and accrediting bodies’ requirements for MBA students to reflect upon their own professional development. They will make an evaluation of their own learning and development as a manager, as a result of their work on B839 in particular and their MBA studies as a whole. The module will enhance students’ ability to evaluate their own professional development and skills requirements, in relation to their current work context, as well as their post-MBA development
D. Key transferable skills
D1. independent learning, sense making, consultation, evidence selection and data collection, application and use of theory in relation to practice, formulation of implementation plans, decision-making, communication, and the capacity to reflect upon their own learning and professional development.
This module enables students to:
A1 : Understand the scope of financial knowledge and its application within a wide range of national and multinational organisations
A2 Gain knowledge and understanding of the fundamentals of corporate finance theory
A3 Understand the implications of corporate governance, agency theory and the related role of stakeholders. Understand the core features of Islamic finance
A4 Understand organisational performance in terms of return on investment, investment risk and capital structure management.
A5 Understand quantitative finance and its practical applications to project appraisal, company valuation methods and risk management
B1: Carry out research in finance area drawing on the published empirical finance research
B2: Be able to forecast key accounts appropriately.
B3: Evaluate implications of capital structures for company valuation
B4: Demonstrate how to evaluate results and take decisions.
C1: Be able to monitor the efficiency of a company over time.
C2 : Show how corporate performance is measured
C3: Appreciate how organizations implement their capital appraisal procedures; appreciate the governance and ethical issues encountered in the finance profession.
C4: Be familiar with the main methods of company valuation.
C5: Take decisions efficiently by using appropriate quantitative and qualitative techniques.
C6: Make use of the organization's resources in highly efficient and effective way
D1: Demonstrate effective research skills and carry out financial calculations for use in corporate finance decisions, including the use of computer spreadsheets.
D2: Draw lessons from investigations and analyses of financial statements.
D3: work independently, reflecting on own actions and thoughts, and make effective use of constructive feedback.
D4: Acquire the skills for use of information technology.
D5: Demonstrate effective oral and writing skills.
A1. Gain an understanding the theoretical and practical aspects of human resource management to formulate strategies that will enable organizations to achieve both operational and strategic goals related to the organization's human capital.
A2. Define, explain, illustrate and reason with the key role of the HR professional and approaches to addressing ethical dilemmas.
A3. Identify the linkages between HRM functions and operations and performances in the workplace and leadership
B1. Skills to manage communication initiatives to create and implement human resources initiatives and programs that achieve organizational goals
B2. Critical thinking and problem-solving skills by assessing and interpreting source materials, evaluating arguments, examining and applying both case-based and real-world business, as consulting teams in the development of business and human resource management solutions
B3. Collaboration skills with all functional areas of an organization (accounting, human resources, operations, production, marketing, information technology, etc.)C. Practical and professional skills
C1. Appraise and apply techniques in talent management that human resource professionals may use to facilitate effective position planning, talent selection, placement, compensation and rewards, as well as retention.
C2. Reflect and comment in a way that demonstrates awareness of the different contexts that impact on the operation of HRM
C3. Practice behaviour and performance that demonstrates enhanced competence in HR Skills, leadership, oral and written communication, critical thinking, problem-solving.
C4. Recognise the significance of ethical issues in HR practices and the management of people in the workplace.
D1. Gain skills necessary to work effectively in teams, assuming roles of leader and follower
D2. Learn through reflection on practice and experience.
D3. Demonstrate people management skills essential for HR work such as: selection interviewing; appraisal interviewing; disciplinary interviewing; delivering training; making presentations; project management; managing performance
D4. Gain proficiency in communication skills, independent action and team working.
D5. Manage and communicate information using IT applications and software packages in accordance with the requirements of the Digital Information Literacy Levels Framework.
The aim of this course is to introduce students to finance problems which face organisations at different levels and to enable them to feel at ease working with finance and accounting experts as and when necessary. By the end of this course, students will have a grasp of the fundamentals of financial analysis and corporate financial theory and will know how to tackle the main financial problems they are likely to encounter in the work environment. The financial issues discussed will be those relevant in the private and public sectors and will also be relevant in a global context.
A1 : Knowledge and understanding of the fundamentals of financial analysis and corporate finance theory. Specifically: Corporate governance, agency theory and the related role of stakeholders
A2: Organisational performance in terms of return on investment, investment risk and capital structure managementA3: Corporate finance theories underpinning the cost of capital, dividend policy and efficient markets A4: The techniques and practical application of project appraisal and company valuation methods
B1: Critically assess alternative methods for valuing companiesB2 Apply corporate finance techniques for example, the cost of capital calculation in a business profit and not for profit context B3 Select and analyse information for financial business decision-makingB4 Evaluate capital structures that may be applied by companies and the implications of these structures
B5 Prepare and evaluate finance appraisals of projects and understand how to assess the performance of an organisation
C1: The preparation of capital investment proposals C2: The ability to complete reports on the valuation of companies and other organisations C3: The selection and justification of corporate finance techniques to support business decisions
D1: The completion of financial calculations for use in corporate finance decisions (for example, investment analysis), including the use of computer spreadsheets.
D2: Sourcing key financial data to support calculations and analysis.
D3: Solving complex business finance problems using appropriate corporate finance techniques.
At the end of the course, students are expected to know and understand:
A1. Strategic concepts and issues relating to the nature of strategy and its implementation
A2. The different levels at which strategies are made and implemented in organisations.
A3.The strategy process and of the interconnections between its various stages
A4. How organisations respond to the impact of the macro environment on organisations and the challenges of environmental change
A5. How organisations analyse their resources and capabilities in terms of meeting their evolving strategic objectives
A6. How organisations choose between potential strategic options, especially through an awareness of their stakeholders, culture, structure and systems.
A7. How organisations overcome the challenges of implementing their strategies
A8.How management practice affects organisations and both their choices of, and their ability to implement, strategic decisions
A9.How organisations are affected by international and cross-border developments in the evaluation and realisation of their strategies
A10. Decision making processes, including the consideration of rationality in decision making, and the risks and ethical considerations involved in organisational decision making
B1. Develop skills in the processes of thinking strategically through applied work on case material, including effective problem solving and decision making.
B2. Think critically and creatively, initiate and manage creative processes in themselves and others, and demonstrate analysis, synthesis and critical appraisal. This includes the capability to identify relevant factors in a situation, identify assumptions in themselves and others, evaluate statements in terms of evidence, detect false logic or reasoning, identify implicit values, define terms adequately and generalise appropriately.
B3. Build capabilities in the critical appraisal of a range of materials drawn from a variety of sources and creation of salient arguments and perspectives.
C1. Contribute to the development and implementation of strategic management within their organisation.
C2. Show leadership in a professional context, selecting appropriate style for the situation and contributing relevant expertise, liaising with professional colleagues, and managing a supporting team.
C3. Effective communication of information, concepts, arguments and ideas using language and styles appropriate for a business context and audience.
C4. Conduct internal research on strategic issues at work, and communicate results effectively to colleagues.
C5. Problem-solving and decision-making using appropriate quantitative and qualitative skills including data analysis, interpretation and extrapolation
D1. Effective communication of information, arguments and ideas using language and styles appropriate for a business context and audience.
D2. In terms of information and knowledge, scan, store and organise data, abstracting meaning from information, and sharing and developing knowledge through group work on problems.
D3. Problem-solving and decision-making using appropriate quantitative and qualitative skills including data analysis, interpretation and extrapolation.
D4. Communicate effectively: listen, negotiate, persuade and influence, orally, in writing and electronically.
D5. Develop personal effectiveness continuously, improving self-awareness and self-management, becoming more aware of diversity in people and situations, and reflecting on practice to develop work skills on an ongoing basis.
D6. Perform effectively as a team member and leader, encouraging and utilising others' contributions, and build teams through appropriate selection, development and management; this includes effective performance in a virtual team environment.
The module is designed for those who want their MBA to have a major finance element within it and who want to have high level competence in understanding financial and non-financial risks, and the methodology of risk management. As such, BB841 will not only provide an end in itself in terms of meeting student demand for such rigorous financial and non-financial knowledge but will also provide a high level tool kit for those employing detailed financial and organizational analysis. Furthermore, BB841 will provide students with the key skills in terms of identifying the relationship between risk and human behaviour and understand the behavioural finance at the individual and group levels.
A1 : Risk management and financial crisis
A2: A helicopter overview of risk
A3: Operational risk
A4: Behavioural finance and risk management
B1 Critically understand and evaluate how companies and organizations manage risk
B2 Defining risk and the risk management process
B3: Identify the implications of operational risk and how can be managed
B4: Identify the relationship between risk and human behaviour and understand the behavioural finance at the individual and group levels
C1: Awareness and understanding of types of risk and how much risk is an organization is exposed to
C2 Ability to identify risk exposure, measure it and form a risk mitigation strategy
C3 Ability to identify non-financial risk and ability of organizations to manage those core risks.
C4 Understanding the aspects of behaviour by decision makers
D1: Ability to define risk
D2: Ability to assess the types and degrees of risk to which the business is exposed
D3: Ability to measure risks using mathematical and other techniques
D4: Ability to apply risk management techniques and use mathematical skills to determine their effectiveness
The aim of this module is encourages you to appreciate and understand how marketing forms a central aspect of an organisation’s performance within the market place. You will study a combination of theory and see how this is applied by organisations. However, as marketing raises a number of ethical issues, these issues are raised with the specific intention of encouraging you to assess what you would have done in that situation. This aims to ensure you have a motivating and challenging learning experience that delivers real and practical outcomes to improve your own job performance.
A1 : Describe key marketing concepts, theories and techniques for analysing a variety of marketing situations.
A2 : Identify and demonstrate the dynamic nature of the environment in which marketing decisions are taken and appreciate the implications for marketing strategy determination and implementation
A3 : Understand the function of marketing in a competitive, dynamic global business
A4: The uses of marketing research techniques both qualitative and quantitative and understand the application of research methodology
B1: Think critically and creatively: manage creative processes in yourself and others; organise thought, analysis, synthesis and critical appraisal; including identifying assumptions, evaluate statements in terms of evidence, detect false logic or reasoning, identify implicit values, define terms adequately and generalise appropriately.
B2: Solve problems and make decisions: establish criteria, using appropriate decision techniques including identifying, formulating and solving business problems; create, identify and evaluate options; implement and review decisions.
B3: Demonstrate the ability to justify marketing strategies and advocate a strategically informed position when considering marketing plan implementation.
B4: Analyse marketing problems and provide solutions based on a critical examination of marketing information.
C1: Knowledge of social, legal, ethical and technological forces on marketing decision-making
C2: Ability to develop marketing strategies based on product,price, place and promotion objectives.
C3: Ability to create an integrated marketing communications plan which includes promotional strategies and measures of effectiveness.
C4: Ability to collect, process, and analyse consumer data to make informed marketing decisions
D1 : Demonstrate effective writing and oral communications skills.
D2: Draw lessons from investigations and analyses of problems associated with marketing development and implementation and opportunities for improvement.
D3: Work independently, reflecting on own actions and thoughts, and making effective use of constructive feedback.
D4: Acquire the skills for use of information technology
Make appropriate use of ICT.
A1. Gain an understanding of key terms, theories/concepts and practices within the field of strategic human resource management.
A2. Evaluate the impact of human resource management strategies, concepts and values upon the organisation's success
A3. Developing strategic thinking about HRM policies and issues
A4. Be able to identify and appreciate the significance of ethical issues in HR practices and the management of people in the workplace.
A5. Assess the global human resources environment in which the organization operates.
B1. Demonstrate critical thinking skills in analysing theoretical and applied perspectives of strategic HRM
B2. Analyse problems and develop managerial solutions to employment relations problems at both national and workplace level.
B3. Obtain the practical skills required by managers actively engaged in the strategic management of people within organisations.
C1. To be able to develop personal effectiveness: improve self-awareness and self-management; time management; develop sensitivity to diversity in people and different situations; and the ability to continue learning.
C2. To be able to reflect and comment in a way that demonstrates awareness of the different contexts that impact on the operation of HRM.
C3. To learn through reflection on practice a range of human resource management activities and experience.
C4. Exhibit behaviour and performance that demonstrates enhanced competence in decision-making, group leadership, oral and written communication, critical thinking, problem-solving, planning and team work.
C5. Apply theories and concepts relevant to strategic human resource management in contemporary organisations
D1. In terms of information and knowledge, scan and organize data, abstracting meaning from information and sharing knowledge.
D2. To be able to use effectively Information and Communication Technology (ICT), including word-processing and spread sheet software, messaging and conferencing, and the internet.
D3. To be able to communicate effectively: listen, negotiate and persuade or influence others; develop oral and written communication skills using a range of media, including the preparation of business reports. And working collaboratively with others and in accessing and managing information, in accordance with the Digital Information Literacy Levels Framework.
BS330 academic aim is to introduce students to number of fundamental concepts and theories of economics in order to understand and explain the behavior decision and decision-making of business firms and aspects of the market economy. It also develops the students' knowledge of economics as well as skills in problem-solving, decision making, and written and oral communication. BS330 also prepares students for advanced economics concepts and making sense of the world as an observer of economic and business events taught in MBA programs. After studying the course, the students should be able to:
Apply economic models to for production and cost estimation. 6. Identify and explain the challenges and opportunities for today's managers.
A1: Understand the economic environment that affect business strategies, business behaviour and managerial decisions in order to realize firms’ goals and objectives.
A2: Identify the determinants and variation of supply and demand and their impact in the context of local economy.
A3: Understand the importance of production functions in managerial decisions.
A4: Understand the importance of cost in managerial decisions
B1: Identify economic factors determining the firms’ decisions.
B2: Evaluate and interpret economic ideas, views and evidence.
B3: Analyse demand estimation and forecasting B4: Identify the relation between production and cost
B5: Identify and explain issues related to pricing and output decisions
C1: apply the economic way of thinking in order to identify microeconomic problems (market resources allocation, prices rise and fall, budgets allocation, production decisions...)
C2: Implement managerial decisions in high-risks environment and turbulent economies
C3: Apply key concepts and theories of economics to managerial decision making
C4: Implement appropriate pricing strategies and output decisions in different market types
C5: Use tools and techniques of economics to improve managerial decision making
D1: Develop a broad and inclusive understanding of how the economic environment affects business strategies and decision making in domestic and global economy.
D2: Develop effective communication, both in speaking and writing to convey solid arguments while adapting the language approach to the relevant business situation and audience.
D3: Identify some of the key strengths and needs of their own learning and recognize opportunities to address these.
D4: Effectively use information and communication technologies when analysing economic situations and using appropriate tools for managers’ decision-making.
The overall aims of this course are to introduce entry knowledge of finance and to provide the computational skills needed for evaluating financial decisions. Thus providing learners a footstep into the world of Business Mathematics. This introductory module introduces learners to the mathematical concepts, vocabulary, and terminology employed nowadays in the business world in Finance, Banking, and Accounting to name a few.
More specifically, the students will gain practical experience into aspects such as percentages, discounts, markups and markdowns, payroll, interest calculations, installment buying, and annuities.
A1: Knowledge and understanding of the depth of relation between math and business (particularly finance)
A2: Knowledge and understanding of a range of ideas concerning basic business mathematics and its applications.
A3: Knowledge and understanding of relevant ideas, tools, and techniques that are widely used in everyday business practice.
C1: practically deal with numbers and manipulate them confidently.
C2: easily use a calculator and its functions.
The course covers basic statistical concepts and introduces some advanced topics and tools that are very useful for decision-makers in different business disciplines. The topics include descriptive statistics, probability distributions, sampling, and estimations for small and large samples of data (statistical inference). An emphasis will be given to the understanding, applicability of statistical analysis and interpretation of output using MS Excel spreadsheets and/ or any available open source analytical tools.
Attitudinal aims
In addition to specific learning outcomes, the course aims to shape the attitudes of learners regarding the field of Statistics. Specifically, the course aims to
1. Motivate in students an intrinsic interest in statistical thinking.
2. Instil the belief that Statistics is important for scientific research.
3. Provide a foundation and motivation for exposure to statistical ideas subsequent to the course
A1: knowledge of how to formulate data analysis problems in a statistical framework.
A2: knowledge of how to assemble relevant information and construct appropriate arguments.
A3: knowledge of how to exercise judgment in selection and application of a wide range of statistical tools and techniques.
B1: the ability to approach statistical problems and tasks in a flexible way.
B2: the ability to choose appropriate models for situations involving uncertainty, and understand their key elements and properties.
B3: the ability to comment critically on choices of model and analyses resulting from them.
B4: the ability to evaluate statistical evidence and to interpret the results of a statistical analysis
B5: the ability to create statistical models and draw justifiable inferences
D1: Work with others effectively, participate as a member of a team and thus contribute to group effort.
D2: Work hard to satisfy others expectations.
D3: Exercise Leadership and communicate ideas clearly to convince others and responsibly challenge his classmates having other ideas, opinions, or methods of solving.
D4: Collaborate with classmates to solve a problem and teach others new skills.
D5: Apply technologies to task (exercises, problems, situations) and work with a variety of technologies and solve problems using calculators, and computers.
The main objective of the module is to help business students understand the legal aspect of common business activities and the formation and functioning of commercial companies along with the related ethical principles.
This engaging module teaches students about the workings of business law by examining real case studies and examples. The material explores core issues in both national and international business law in depth while remaining brief and concise.
Topics covered include: The basic elements of contract laws, negligence and product liability, property laws such as mortgages, landlord and tenant and personal property, Intellectual Property, Labour law, Environmental Law.
After studying the module students should be able to:
Understanding and respect of the intellectual property rights and environmental laws.
A1: The Legal Environment of Business.
A2: Constitutional Principles.
A3: Ethics, Social Responsibility, and the Business Manager.
A4: The International Legal Environment of Business.
B1: Recognize, compare and contrast different ways of analyzing business case studies and other material about contemporary business law practice.
B2: Apply their knowledge in the analysis of practical business law problems and issues.
B3: Recognize, compare and contrast different interpretations of and approaches to practical business law problems and issues.
C1: Analyze work-related cases and situations to identify problems with an exploration of ethics that takes business law education a step further by teaching students how to practice justly
C2: Identify and communicate potential solutions based on knowledge of theory and applying it to their own work situation as Business Law uses tangible examples that students will be able to reference in their future careers to introduce students to this important topic.
D1: Read and précis written text materials for key salient points.
D2: Communicate effectively in writing, showing recognition of audience and purpose.
D3: Select data, information and ideas from different sources and present in an appropriate fashion to support an argument.
Learning Objectives: Upon completion of the course students will have a firm understanding of the following business topics:
A1: Identify business functions
A2: Recognize different business models and forms
A3: Acquire knowledge of business ethics and social responsibility
B. Cognitive skills
B1: Differentiate between business structures and business forms.
B2: Examine different models and theories and its effect in business life.
B3: analysing and evaluating different perspectives, identifying biases and hidden assumptions in different models and forms of businesses.
C1: Analyse different business-related situations and forms.
C2: Deduce problems and solutions and its pathways
D1: Read financial and business related reports
D2: Communicate knowledge and understanding of business issues to different stakeholders.
D3: Analyse situations in an academic manner.
The course develops the student's understanding of entrepreneurship and the needed competencies of the entrepreneur. The following topics will be emphasized: entrepreneur's success factors, developing business plans, understanding financial statements, completing market assessment, marketing and market research, and how to obtain financing for the new business venture. After studying the course, you should be able to:
To establish a level of confidence in creating a business plan as a tool to assess, create and communicate a business concept.
A1: Entrepreneurship and the role of the entrepreneur in the economic development of nations A2: Entrepreneurial competencies
A2: Understanding and writing the business plan
A3: Understanding financial statements and completing sales forecasts and projections
B1: Reflection and critical engagement into the differences between franchising versus building your own business concept
B3: Valuation and comparison of small business management.
D2: Market assessment: consumers, competitors, etc….
D3: Identify some of the key strengths and needs of their own learning and identify opportunities to address these.
As mentioned before this module is an extension of BUS102. The module covers a higher level of statistical concepts and introduces advanced topics and tools that are very useful for decisionmakers in different business disciplines. The topics include hypothesis testing, regression analysis, analysis of categorical data and time series.
An emphasis will be given to the understanding, applicability of statistical analysis and interpretation of output using MS Excel spreadsheets and/ or any available open source statistical software.
Attitudinal aims In addition to specific learning outcomes, the module aims to shape the attitudes of learners regarding the field of Statistics. Specifically, the module aims to
3. Provide a foundation and motivation for exposure to statistical ideas subsequent to the module.
A1: Knowledge of how to formulate data analysis problems in a statistical framework.
A2: Knowledge of how to assemble relevant information and construct appropriate arguments.
A3: Knowledge of how to exercise judgment in selection and application of a wide range of statistical tools and techniques.
B2: the ability to choose appropriate models for situations involving uncertainty, and understand their key elements and properties
B3: the ability to comment critically on choices of model and analyses resulting from them.
C1: confidently use a variety of hypothesis testing techniques to test for different types of parameters.
C2: easily find/use different types of models including simple regression, multiple regression, time series generated models (Moving Average “MA”, Auto-Regressive “AR”)
D1: work with others effectively and to participate as a member of a team and thus contribute to group effort.
D2: collaborate with classmates to solve a problem and teach others new skills.
D3: work hard to satisfy others expectations.
D4: exercise Leadership and communicate ideas clearly to convince others and responsibly challenge his classmates having other ideas, opinions, or methods of solving.
D5: communicate in writing relevant information accurately and effectively, using a form, structure and style that suits the purpose.
D6: apply technologies to task (exercises, problems, situations) and use information technology with confidence to develop statistical insight, acquire statistical knowledge, present data to model, and solve problems.
The aims of this course are to:
Provide students with concepts and tangible strategic skills that can readily be put into practice in often changing business environments. -Present the 21st century competitive/business landscape from a strategic management perspective and to assess how global and technological influences shape it
-Provide students with a critical overview of the main tools of contemporary strategic practice in organizations in a way which is relevant to their professional needs
Achieving the intended learning outcomes (covering both knowledge and skills) fully supports this aim.
A1. The structure and dynamics of business environments; how businesses seek to track and analyse their environments;
A2. Markets, market economies and how they function; how consumers, firms and governments behave as economic agents; why and how markets fail and how this failure is managed;
A3. Business processes and how they operate; the nature, structure and functioning of organisations; how and why organisations are changing;
A4. Key business functions such as Marketing, Human Resources, Information Management, Accounting & Finance, Operations – their nature and contribution to organisational success, their historic origins and their interactions;
A5. How businesses develop strategies; the different forms and theories of strategy;
A6. How organisations make decisions and organise decision-making processes; the various sources of decision-making irrationality; the nature, role and implications of governmental, regional and supranational business policy on businesses;
B1. Read material questioningly, identifying and recording key ideas and concepts in business studies;
B2. Synthesise material from a variety of sources, analysing and evaluating different perspectives, identifying biases and hidden assumptions;
B3. Classify, recognise and organise material in distinct and relevant categories;
C1. Transfer and use relevant key skills in the workplace context;
C2. Use the more specific knowledge, analytic skills and methods, rooted in the different disciplines as a strong basis for work in many professions;
Students will have become better informed, more active and questioning members of an organisation by:
C3. The ability to engage critically with the underlying challenges and problems facing a business;
D1. Interpersonal skills of effective listening, negotiating, persuasion and presentation;
D2. Ability to conduct research into business and management issues, either individually or as part of a team for projects/dissertations/presentations. This requires familiarity with and an evaluative approach to a range of business data, sources of information and appropriate methodologies, and for such to inform the overall learning process; including the development of personal and team attributes and capabilities for entrepreneurial success;
D3. Self reflection and criticality including self awareness, openness and sensitivity to diversity in terms of people, cultures, business and management issues;
D4. Skills of learning to learn and developing a continuing appetite for learning; reflective, adaptive and collaborative learning.
The academic purpose of this course is designed to introduce learners to the internal and external elements of Macroeconomics. The module will have a student-cantered approach in developing and applying economic theories and debates to serious worldwide economic problems, and the critical assessment of proposed solutions. Transferable and vocational skills students will acquire include:
5. Ability to engage in debates with other students, substantiating views with economic theory and evidence (coming from data, simulator or case studies)
A1. Modelling and its importance in economic thinking; Be able to engage in the economic debate on the role of demand stimulus vs. fiscal constraint in recovery; monetary policy; and the scope for supply side restructuring and growth;
A2. The use of abstraction in developing economic theories and models; Recognise the implications of global imbalances in balance of payments (deficits and surpluses), credit and debt, rising inequality, and the need for ‘rebalancing’ economies.
A3. How specific economic models are constructed;
A4. Competing theoretical perspectives and the assumptions underlying economic theories; Understand how macroeconomics feeds into economic arguments for policy in areas such as privatisation/nationalisation; trade restriction and promotion; welfare state policies including health and education.
A5. How to apply appropriate theories, models and concepts to economic problems, events and processes.
B1. Construct and combine economic arguments and recognise the differences between economic and other forms of argument;
B2. Manipulate economic models to analyse the impact of changes in variables; Interpret, manipulate and criticise different types of data.
B3. Evaluate economic theories and use them to explain and analyse policy questions;
B4. Integrate diagrammatic and verbal analysis of economic issues;
B5. Interpret economic data presented in a variety of forms including
basic regression results and undertake data analysis using economic data and appropriate analytical tools;
B6. Search library catalogues and bibliographic databases and select a range of academic literature focusing on a particular theoretical proposition or economic issue and conduct fieldwork research.
C1. Demonstrate an awareness of skills and abilities in relation to the requirements of own work role;
C2. Identify and evaluate the range of resources related to working effectively;
C3. Choosing appropriate methods and apply a model of a national economy as constructed and used to analyse the roles of consumer spending, investment, government taxes and spending and imports and exports;
C4. Analyse the macroeconomic problems rather than a matter for national governments; gain familiarity with a computer-based statistical package and search and manipulate and present different sources of data.
C5. Seek for convenient policy to stabilise the economy and keep unemployment and inflation low;
C6. Communication of complex information, arguments and ideas in ways appropriate to a business context and audience;
D1. Read and synthesise information from a variety of sources for a specified purpose and apply economic theory to real-life situations.
D2. Read and construct scale drawings, graphs, charts and diagrams from numerical data; read and interpret large and complex numerical data sets;
D3. Carry out multistage calculations with numbers of any size incorporating the use of powers and roots;
D4. Calculate measures of average distribution; apply standard formulae, equations and expressions in calculating economic measures and indicators;
D5. Select and use appropriate methods to illustrate findings, show trends and make comparisons; numerical and verbal analysis of economic issues.
The academic purpose of this course is designed to introduce learners to the most important elements of Microeconomics. The module will have a student-centered approach in developing and applying economic theories and debates to serious worldwide economic problems, and the critical assessment of proposed solutions. Transferable and vocational skills students will acquire include:
Analysing how global trade and the pursuit of growth creates imbalances that may have caused a macroeconomic crisis.
A1. Modelling and its importance in economic thinking; Be able to engage in the economic debate on the role of demand stimulus vs. fiscal constraint in recovery; and the scope for supply side restructuring and growth;
A2. The use of abstraction in developing economic theories and models; Recognise the implications of global imbalances in balance of payments (deficits and surpluses), credit and debt, rising inequality, and the need for ‘rebalancing’ economies. A3. How specific economic models are constructed;
A4. Competing theoretical perspectives and the assumptions underlying economic theories; Understand how microeconomics feeds into economic arguments for policy in areas such as trade restriction and promotion; welfare state policies including health and education.
B5. Interpret economic data presented in a variety of forms including basic regression results and undertake data analysis using economic data and appropriate analytical tools;
C4. Analyse the microeconomic problems, gain familiarity with a computer-based statistical package and search and manipulate and present different sources of data.
C5. Communication of complex information, arguments and ideas in ways appropriate to a business context and audience;
C6. Problem-solving and decision-making using appropriate quantitative and qualitative skills including data analysis, interpretation and extrapolation
D4. Calculate measures of average distribution; apply standard formulae, equations and expressions in calculating economic measures and indicators;
D5. Select and use appropriate methods to illustrate findings, show trends and make comparisons; numerical and verbal analysis of economic issues.
A1 : How decisions taken in various contexts, such as consumption, labour market participation, savings, investment in education and training. And how households, as well as individuals, can make decisions.
A2: Key theories underpinning the efficiency and productivity in the production of goods and services. Although the issues about choice of technology, entrepreneurship, innovation, employment relations, outsourcing and competition policy
A3: The overall organisation of the economy. The strengths and weaknesses of markets and governments in the organisation of economic activities, explores issues concerning the environment and ethics, and looks at economic theory that underpins government behaviour.
A4: Economic theories and their applications to various areas. Three available theoretical strands: environmental economics, business and finance or economics and society.
A5; Research Methods, how to carry out a literature review and then choose which research methods to be applied in A6. The qualitative methods – which include interviewing and case studies – and quantitative methods, which involve analysis of economic data.
A6: Project work, choosing and completing a project.
B1: Thinking strategically in the context of a case study
B2: Critical thinking, analysis and synthesis: including identifying and questioning assumptions, weighing evidence appropriately, identifying and challenging false logic or reasoning, and generalising in a way which recognises the limits of knowledge in firm.
B3: Evaluation and comparison of competing perspectives from a variety of sources, including some informed by current issues or research developments.
B4: The ability to argue relevantly and to justify a point of view
C1 : Communication of complex information, arguments and ideas in ways appropriate to a business context and audience.
C2: Problem-solving and decision-making using appropriate quantitative and qualitative skills including data analysis, interpretation and extrapolation.
C3: Effective performance in a team environment in a virtual context.
C4. The application of course ideas to students' own interactions with organisations and life experiences.
C5: Selecting and using information and communication technologies for business purposes.
D1 : Engagement, as appropriate, with practical and professional business strategy skills and ethical issues.
The aim of the course is to provide students with a critical overview of the main tools of doing economies focusing on people, markets and policy. It thus places emphasis on the theoretical underpinnings of the economic theories, and the debates which surround it, as well as developing practical skills relevant to work in a range of organisations. Achieving the intended learning outcomes (covering both knowledge and skills) fully supports this aim. This is a Level 3 course. Level 3 courses build on study skills and subject knowledge acquired from studies at Levels 1 and 2. The students should take Economics and economic change (DD209) course before studying DD309.
A1 : Modeling and its importance in economic thinking;
A2 : The use of abstraction in developing economic theories and models;
A3 : How specific economic models are constructed; A4: Competing theoretical perspectives and the assumptions underlying economic theories;
B1 : Construct economic arguments and recognise the differences between economic and other forms of argument;
B2: Manipulate economic models to analyse the impact of changes in variables;
B3 : Evaluate economic theories and use them to explain and analyse social issues and policy questions;
B4 : Integrate diagrammatic and verbal analysis of economic issues;
C1: Transfer and use relevant key skills in the workplace context;
C2: Use the more specific knowledge, analytic skills and methods, rooted in the different disciplines as a strong basis for work in many professions. Students will have become better informed, more active and … questioning members of an organisation.
C3 :The ability to engage critically with the underlying challenges and problems facing a business;
C4: The ability to identify and evaluate conflicting arguments, including recognising the significance of different value positions in these arguments.
D1: Read and synthesise information from a variety of sources for a specified purpose.
D2: Read and construct scale drawings, graphs, charts and diagrams from numerical data; read and interpret large and complex numerical data sets;
D3 : Calculate measures of average and distribution; apply standard formulae, equations and expressions in calculating economic measures and indicators;
The academic purpose of this course is designed to introduce learners to the internal and external elements of Microeconomics. Students are not expected to have taken any courses in economics, or to have any knowledge or experience of ICT. Nevertheless, this is a Level 2 course and students need the general study techniques appropriate to Level 2 study in the social sciences. After studying the module students should be able to:
to participate in debates on economic matters.
A1: A strong set of introductory chapters.
A2: Early coverage of policy issues.
A3: Complete coverage of monopolistic competition.
B1: Recognise, compare, and contrast different ways of analysing business case studies within the Arabian region and other material about contemporary business practice.
B2: Apply their knowledge in the analysis of practical business problems and issues.
B3: Recognise, compare and contrast different interpretations of and approaches to practical business problems and issues
C1: The ability to understand the labour market and other factors of production.
C2: Pricing strategy
D1: Students develop many transferable skills that are highly valued by employers such as time management, self-reliance, problem-solving, the ability to understand and evaluate new concepts, and prioritising effectively. Skills required include:
i) effective communication skills – both written and oral (These are extremely important, as is the ability to work well as part of a team.)
ii)taking the initiative in the classroom but also allowing the students enough freedom to further develop their own personality and abilities
iii) working closely with other teachers, parents and other education professionals
iv) creativity in presenting ideas
v) time management both inside and outside the classroom
The academic purpose of this course is designed to introduce learners to the internal and external elements of Microeconomics. Students are not expected to have taken any courses in economics, or to have any knowledge or experience of ICT. Nevertheless, this is a Level 2 course and students need the general study techniques appropriate to Level 2 study in the social sciences. After studying the module students should be able to:
It also develops the students' knowledge of economics as well as skills in problem-solving, decision making, and written and oral communication. ECO340 also aims to prepares students for business-economics concepts and making sense of the business-world. Thus, after studying the course, the students should be able to:
A1 : Understand the economic environment that affect business strategies, business behaviour and managerial decisions in order to realize firms’ goals and objectives.
A2 : Identify the determinants and variation of supply and demand and their impact in the context of local economy.
A4: Understand the importance of cost in managerial decisions.
B3: Analyse demand estimation and forecasting
B4: Identify the relation between production and cost
D4: Effectively use information and communication technologies when analysing economic situations and using appropriate tools for managers’ decision-making.
The aim of this course is to introduce students to
1. the theoretical foundations of development economics and also to recent advances in the use of empirical methods in the study of developing countries.
2. apply the tools of economic analysis to problems of growth, poverty, and environmental sustainability in developing countries.
3. analyze the economic, social, and environmental impacts of specific initiatives and promote development through policies and investment projects
4. use economic data to conduct development analyses such as growth diagnostics, poverty assessments, impact analysis of development projects, and environmental impact assessments
A. Knowledge and Understanding
A1. Gain knowledge and understanding of the theories,
principles, historical trends, current issues and practices
relevant to economic development.
A2. Understand measurement of economic growth, poverty and inequality, agriculture and industrialization,
population, education and human capital, health and
nutrition, savings and credits; and trade and
development.
A3. Understand what affects economic growth, inequality and poverty.
A4. Understand why do some countries achieve high levels of economic development and others do not.
A5. Understand the policies that government can implement to change the growth path of their countries
B1. Learn how to think systematically and strategically about aspects of economic development
B2. Reflect on and begin to critically evaluate the aspects that affect economic development.
B3. Use conceptual frameworks to describe economic development and economic development policies and what needs to be done to implement these policies and to achieve development; particularly for developing countries.
B4. Critically evaluate theories in relation to economic development and international setting with which they are familiar and the relative standpoints of others within different contexts;
C1. Evaluate the impact of economic development on the
country prosperity and international stand.
C2. Demonstrate advanced professional and educational
capabilities using appropriate interpersonal, written
communication and critical thinking skills that are required
for economic development policies
.C3. Apply theories and concepts relevant to economic
development in all its dimension within local, regional and
international contexts.
C4. Develop knowledge, skills, attitudes and values
necessary for economic development policies
implementation particularly in developing struggling
countries.
D. Key/transferable skills
D1.Be creative and assertive in presenting ideas related to economic development and economic development policies.
D2.Articulate ideas and communicate effectively using appropriate theories pertinent to the concept of economic development in general and in particular economic development in developing countries.
D3.Communicate effectively, using economic vocabulary, both orally and in writing and listen actively;
D4.Conduct research into economic development issues related to the course topics, either individually or as part of a team for projects/dissertations/presentations. This requires familiarity with and an evaluative approach to a range of economic data, sources of information and appropriate methodologies, and for such to inform the overall learning process.
D5.Self-reflection and criticality including self-awareness, openness and sensitivity to diversity in terms of various aspects related to and affecting economic development; particularly in developing countries
BS330 academic aim is to introduce students to number of fundamental concepts and theories of economics in order to understand and explain the behavior decision and decision-making of business firms and aspects of the market economy. It also develops the students’ knowledge of economics as well as skills in problem-solving, decision making, and written and oral communication. BS330 also prepares students for advanced economics concepts and making sense of the world as an observer of economic and business events taught in MBA programs. After studying the course, the students should be able to:1. Understand and apply a toolbox of fundamental concepts and theories of economics to guide managerial decision-making by individuals and business units.2. Explain the nature and role of models and theories in economic analysis.3. Explain the concepts of supply/demand/market equilibrium and their determinants.4. Identify the main characteristics of different market types (perfect competition, monopoly and oligopoly) and predict price and output outcomes.5. Apply economic models to for production and cost estimation.6. Identify and explain the challenges and opportunities for today’s managers.
A1 : Understand the economic environment that affect business strategies, business behaviour and managerial decisions in order to realize firms' goals and objectives.
A2 : Identify the determinants and variation of supply and demand and their impact in the context of local economy.
The aim of this course is to introduce students to the theoretical foundations of development economics and also to recent advances in the use of empirical methods in the study of developing countries. Students will also be introduced to several selected topics of contemporary research in development economics in order to acquaint them with the art of designing and carrying out their own research. It will help students learn how to apply the tools of economic analysis to problems of growth, poverty, and environmental sustainability in developing countries. It will help them as well to understand why some poor countries have been successful in catching up with the industrialized countries in per capita income, while others are increasingly lagging behind; why half of humanity remains poor; and why environmental degradation and resource exhaustion are commonly associated with income growth, and what are the implications of degradation and exhaustion on growth and poverty. The course will also help students to understand what can be done to promote development through policies and investment projects, and learn to analyze the economic, social, and environmental impacts of specific initiatives. It will teach the students to use data to conduct development analyses such as growth diagnostics, poverty assessments, impact analysis of development projects, and environmental impact assessments; and learn to prepare the corresponding reports for international development agencies and policy makers. Topics will be approached from both a macroeconomic and microeconomic perspectives.
A1. Gain knowledge and understanding of the theories, principles, historical trends, current issues and practices relevant to economic development.
A2. Understand measurement of economic growth, poverty and inequality, agriculture and industrialization, population, education and human capital, health and nutrition, savings and credits; and trade and development.
A3. Understand what affects economic growth, inequality and poverty.
A4. Understand why some countries achieve high levels of economic development and others do not.
A5. Understand the policies that government can implement to change the growth path of their countries.
B1. Learn how to think systematically and strategically about aspects of economic development. B2. Reflect on and begin to critically evaluate the aspects that affect economic development.
B4. Critically evaluate theories in relation to economic development and international setting with which they are familiar and the relative standpoints of others within different contexts;
C1. Evaluate the impact of economic development on the country prosperity and international stand.
C2. Demonstrate advanced professional and educational capabilities using appropriate interpersonal, written communication and critical thinking skills that are required for economic development policies.
C3. Apply theories and concepts relevant to economic development in all its dimension within local, regional and international contexts.
C4. Develop knowledge, skills, attitudes and values necessary for economic development policies implementation particularly in developing struggling countries.
D1. Be creative and assertive in presenting ideas related to economic development and economic development policies.
D2. Articulate ideas and communicate effectively using appropriate theories pertinent to the concept of economic development in general and in particular economic development in developing countries.
D3. Communicate effectively, using economic vocabulary, both orally and in writing and listen actively;
D4. Conduct research into economic development issues related to the course topics, either individually or as part of a team for projects/dissertations/presentations. This requires familiarity with and an evaluative approach to a range of economic data, sources of information and appropriate methodologies, and for such to inform the overall learning process.
Microfinance theory and Practice is to make students understand the economic theory behind the rise of microfinance and how microfinance institutions contribute to economic development. It also aims to make students understand current trends in microfinance and challenges of managing microfinance institutions. This shall help in integrating theoretical knowledge and practice as a way of preparing students to be future professionals in microfinance institutions.
A2 Understand how Managerial Incentives Affect Financial Decisions
A4: understand and explain the capital structure theory, and how information asymmetries affect it.
A5: understand how corporate governance can contribute to firm value
A6: discuss why merger and acquisition activities exist.
This course provides an overview and understanding to the main concepts and theories of Islamic Finance.
A1: The Economic System, Financial Contracting and Riba (interest). The Islamic Financial System. Islamic Financial Services Industry.
A2: Risk Management of Islamic Financial Institutions,
A3: Regulation of Islamic Financial Institutions.
A4: Globalization and Challenges for Islamic Finance
B1: Understanding the Islamic Financial System
C1: The ability to work in any financial institution following the Islamic Finance rules and regulations.
To develop a thorough understanding of bonds, interest rates, currency exchange rates, exchange rate parity theories, international portfolio diversification and the principles behind financial derivative markets.
A1: An overview of the financial system, function and structure, money and capital market instruments, function and types of financial intermediaries.
A2: An overview of the commodities Market: physical Trading, derivative trading & world exchanges.
A3: Bonds, Bond Yields, Prices and Bond Swaps, Bond Price Sensitivity
A4: Yield Curves and the Term Structure of Interest Rates
A5: Currency Exchange Rates, International Exchange Rate Parity Theories
A6: International Portfolio Diversification, Measuring Portfolio Risk, Return and Performance
A7: Introduction, Definitions, and the Economic Logic of Derivative Markets, Forward Contracts and Markets, Futures Markets
A8: Introduction to Options, The Binomial Model and the Factors Affecting Option Prices, Black-Scholes Model, Using Options
A9: Warrants and Convertibles
B1: understand how financial & securities markets work and what functions they fulfil in market economy & how they promote economic efficiency.
B2: How to assess risk & return & liquidity of different investment instruments in addition to acquiring the ability to valuate stocks & bonds by applying procedures and models of fundamental analysis.
B3: Understand & analyse interest rates & their behaviour, currency exchange rates & analysis of international exchange parity.
B4: Describe & compare selected world exchanges.
B5: Understand & compare how markets function & the instruments traded.
B6: Students will be enabled to apply instruments & principles of technical psychological analysis on the capital markets.
B7: Students will be expected to develop & demonstrate knowledge in derivative markets, forward contracts, future markets, options, warrants and convertibles.
B8: Students will be able to review and assess key trends in the financial and securities markets.
C1. undertake empirical analysis employing statistical and financial tools, and report on the empirical findings;
C2. set up and manage a project;
C3. deal appropriately with the range of (inter-related) theoretical concepts as they relate to the subject area;
C4. Produce a well-structured and well-argued report on a specialist topic in the area of Financial Markets and Derivatives.
A1: Understand and articulate the basic legal terminology/principles of employment and labor law and social security law
A2: exhibit good understanding of key concepts, regulations and framework sustaining labor and equality rules and regulations
A3: Identify different kinds of legal problems when encountering them at work
A4: Recognize forms of legal remedies available under employment and labor laws
B1: Assess situations that frequently present legal issues affecting the employment relationship
B2: Appreciate the nature, form and content of the employment contracts
B3: Discuss the diverse statutory entitlements available to employees, including maternity and paternity leave
B4: Recognize the individual legal obligations of managers in confronting legal problems at work.
C1: Demonstrate and use the legal principles of employment/labor for a more successful employment relationship at work
C2: Apply principles and regulations governing the employer-employee relationship to workplace issues and formulate solutions
C3: Examine and distinguish the individual and collective labour relationships
C4: Establish and promote the right principles, practices and environment in the workplace as per employment, labor and social security laws
D1: Effective communication, both orally and in writing, of information, arguments and ideas using language and styles appropriate for a business context and audience.
D3: Effective performance in a team environment both in face-to-face and/or virtual contexts. D4: Develop critical thinking, self-appraisal and reflective thinking ability in the areas of Employment, social security and Labor Laws
The module will prepare students with practical skills in HR that are in line with the Quality Assurance Agency's benchmark statement expectations for business studies. It provides students with an understanding of main concepts of organizations' strategic staffing, enabling them to apply ideas, perspectives and concepts to help firms better manage their human resources. In this module, staffing is treated as an integrated process that begins with an understanding of a company's business strategy and continues through planning, sourcing, recruiting, selecting, negotiating, socializing, career planning, retaining, and transitioning the workforce. These stages enable organizations to meet hiring objectives and ensure that talent is in the right place at the right time.
The focus will be on specific areas in order to take an in-depth look at different concepts and theories of staffing systems. Upon the completion of this module, students are expected to develop:
A1: The importance for an organization to view all components of staffing functions including recruitment, selection, managing workforce flow
A2: The difference between the internal selection decisions and external selection decisions and identification of different recruitment methods and sources for both internal and external recruitment
A3: The different approaches to decision making in the context of staffing policies and staffing practices
A4: The concept and principles of performance management and the importance of communicating them to employees
A5: The dimensions of employee relations and cultural differences
A6: The perspective of career development and succession management as a retention tool
B1: Distinguish external and environmental influences on staffing
B2: Contrast job analysis, job description and job specification and relate between the three of them
B3: Analyse a position requirements in order to establish appropriate selection criteria
B4: Identify ethical issues pertaining to recruitment, selection and staffing decisions and their impact on firm performance
B5: Relate employee performance assessment to rewards and benefits
B6: Evaluate and handle situations of disputes and complaints
C1: Find sources for qualified candidates and demonstrate ability to interview and select applicants
C2: Design a job description and relate it to a job specifications based on job analysis
C3: Use HR information systems for tracking applicants and other functionalities
C4: Design appropriate assessment methods to evaluate employee performance and take corrective actions
The aims of the HR 210 module include the development of students’ knowledge of the skills, competencies, and practical elements for employee development and performance enhancement in organizations.
The module begins by introducing the training and development concepts reflecting on their importance for organizational growth and success. It focuses on how those concepts are integrated in organizational strategy and how these are considered among the main sources of competitive advantage for companies. Furthermore, it highlights the necessity of conducting employees’ needs assessments (including job analysis, person analysis, and organization analysis) and SWOT analysis in order to choose the appropriate training program that will fill employees’ weaknesses.
It aims also to provide students with the skills to develop training programs starting from assessing needs, setting objectives, establishing the principles of learning, making proper selection and using effective training methods which includes methods of management development, techniques of career development, ways to transfer training to the job. It emphasizes as well on training evaluation and training programs cost.
This module helps the students in addressing the main components of training evaluation, including the estimation of training costs and benefits, the ability to develop training assessment guidelines and to capitalize on results to further improve the quality and outcomes of training programs. It also helps decisions making process concerning the training and development function.
A1: Theoretical framework, models, concepts, and debates about employees training and development in organizations which lead to organizational success and performance improvement.
A2: Learning Theories and principles and their implications for the effectiveness of training programs.
A3: The key processes, practices and stages for involved in designing, developing and implementing a training program
A4: The interrelationships between theory and practice.
A5: Ways to evaluate the effectiveness of training programs in terms of training criteria and evaluation designs.
A6: Various approaches to training, different kinds of training programs, and topical issues concerning the training function
A7: Approaches used in training management and development while linking its function to organizational objectives and bottom-line.
A8: Identifying training programs usefulness, including determination of training costs and resources and quantifying benefits of training in order to give pertinent feedback/data to corporate management and contribute to decision-making process.
B1: Describe the field of Training and Development and its role in optimizing performance.
B2: Identify training needs and objectives before training programs development and assess to what extent the training fulfils its performance objectives.
B3: Evaluate learning theories and principles and their implications for the effectiveness of training programs.
B4: Assess training programs usefulness, including determination of training costs and resources and quantifying benefits of training in order to give pertinent feedback/data to corporate management and contribute to decision-making process.
B5: Explain the link between organizational strategy and training and development strategies
B6: Link employees' performance and career development needs to training
B7: Select appropriate training methods based on training objectives, trainee characteristics, and organizational constraints.
C1: Utilize a working knowledge of Human Resource Training and Development theory and practices
C2: Formulate measurable training objectives taking into consideration expected learning outcomes
C3: Apply theoretical concepts and models to training design.
C4: Conduct training needs assessments and SWOT analysis in order to find and implement the training program that suits the most with varied organizational situations
C5: Develop a detailed performance-based training filling employee's gaps and deficiencies extracted from training needs assessments.
C6: Assess; implement; evaluate and design training interventions using a variety of methodologies.
C7: Calculate training return on investment
C8: The application of course ideas to students’ own interactions with organisations and life experiences.
C9: Provide pragmatic guidelines and develop relevant competences for analyzing and addressing problems/opportunities situations.
The course will prepare students with practical skills in examining the financial reward systems of organizations. These skills are in line with the Quality Assurance Agency’s benchmark statement expectations for business studies. It provides students with an understanding of basic compensation concepts and the context of compensation practices, research techniques and the necessity of statistics in human resources and the role of job analysis/job design in compensation decisions. Specific areas in managing employee benefits are also included in the course i.e. paid time off, retirement plans, health and wellness benefits.
A1: Different compensation philosophies
A2: Legal aspects that influence compensation and benefit systems
A3: Basis for calculating pay increases related to merit pay, pay-forperformance, incentives and bonuses, group incentives
A4: Market-based strategies in order for the company to match market pay rates
A5: The difference between statutory and voluntary benefits
A6: Basis for retirement plans and different types of health-care plans and other benefits
A7: How different incentive plans contribute to differentiation and lower cost corporate competitive strategies
B1: Differentiate between different pay systems and levels
B2: Analyse job requirements and design in order to take appropriate decisions in pay and compensations
B3: Identify market factors and labour unions that have direct influence on a company’s compensation practices
B4: compare between statutory and voluntary benefits
B5: design systems for paid time off, retirement plans and health and wellness benefits
B6: link between employee performance aspects and employee compensations
B7: identify situations where outsourcing benefits administration and management is necessary
C1: Create and communicate a compensation philosophy of a company
C2: Design a base for pay systems and increase calculations: : merit pay, payfor-performance, incentives/bonuses, profit sharing, group incentives
C3: Set market-based strategies in order to match market pay rates
C4: Apply federal insurance programs regulations
C5: Evaluate employee performance and apply compensations accordingly
C6: Manage employee benefits in terms of cost control, action planning and strategic planning
D1: Effective communication, both orally and in writing, of information, arguments and ideas, using language and styles appropriate for a business context and audience.
D3: Effective performance in a team environment both in face-to-face and/or virtual contexts. D4: Effective use of information and communication technologies for business purposes
The module introduces students to the Occupational Health and Safety Act (OHSA) and its regulations. It provides student with adequate understanding of how to prevent/reduce problems or hazards associated with the workplace. The module explains the nature of occupational safety, why it is important and how it affects an organization. It explains precautionary measures to facilitate generating a safer work environment. Common issues in occupational health and safety areas are considered in this course, including laws and regulations, employee health, safety management, security concerns at work, ergonomics, data protection/security, monitoring, surveillance, privacy and inspection.
A1: Understand the nature and importance of occupational health and safety and its impact on workplace safety nowadays
A2: Describe the Occupational Health and Safety Act (OHSA) and its rules/regulations
A3: Explain occupational safety, health and inspection and describe routine inspection practices A4: Discuss occupational health matters, including mental health in the workplace
A5: Articulate the harmful effects of certain significant environmental and occupational hazards on human health
B1: Recognize and assess occupational hazards, accidents and risks and evaluate their causes
B2: Analyze information and data to identify trends and issues in the workplace
B3: Use conceptual frameworks to describe methods for risk reduction & control for workplace hazards
B4: Design and evaluate health and safety programs and procedures
B5: Differentiate between health and safety in the workplace
C1: Recognize the human element problems in the workplace (e.g. violence and harassment) and use conflict resolution approaches to resolve them as OHSA
C2: Apply industry standards, and best practices in work settings
C3: Use realistic evaluation tools, interpret their findings and develop sensible solutions for the organization
C4: Apply principles of ergonomic workplace design and demonstrate the use of exposure assessment tools for ergonomic hazards
C5: Devise preventive action methods and apply them at work, as well as carry out hazard analysis and risk appraisals to guarantee occupational health and safety best practices
D3: Effective performance in a team environment both in face-to-face and/or virtual contexts. D4: Develop critical thinking, self-appraisal and reflective thinking ability in the areas of Workplace Health and Safety.
Of the theories, principles, historical trends, current issues and practices relevant to human resource management strategy in organisations; enable students to recognise the opportunities and challenges facing contemporary human resource management; encourage an approach which views human resource management as a core element of the overall organisational strategy rather than a purely procedural or reactive activity; and develop knowledge of the skills required by organisational leaders for successfully managing human and knowledge capital.
A1. The theories, principles, historical trends, current issues and practices relevant to human resource management strategy in organisations.
A2. How human resource management strategy is Developed in response to internal and external environmental factors.
A3. The key issues and challenges relating to HRM processes and practices (e.g. recruitment and selection, learning and development, performance management, and reward management).
A4. Understand various functions of the HR (including reward systems, performance management, high-performance human resource systems, training and development, recruitment, retention, equal employment opportunity laws, work-force diversity, and union-management relationships) from a strategic perspective.
A5. Understand the relationship between human resource management strategy and organisational performance
B1.Think systematically and strategically about aspects of managing the organization’s human assets.
B2. Reflect on and begin to critically evaluate the evidence of own and organization’s practice in light of the theoretical knowledge.
B3. Use conceptual frameworks to describe functions of the strategic management of human resource and what needs to be done to implement these policies and to achieve competitive advantage.
B4.Critically evaluate theories in relation to personal experiences, organizational, inter-organizational and international setting with which they are familiar and the relative standpoints of others within different contexts.
C1. Evaluate the impact of human resource management strategies, concepts and values upon organisation’s success.
C2. Demonstrate advanced professional and educational capabilities using appropriate interpersonal, written communication and critical thinking skills that are required for successful performance and progress in an organization.
C3. Develop skills in communicating, influencing and negotiating with peers, subordinates and senior managers.
C4. Apply theories and concepts relevant to strategic Human Resource management in contemporary organisations.
C5. Develop knowledge, skills, attitudes and values necessary for success in human resource management positions in a variety of business, governmental education and non-profit settings.
D1. Be creative and assertive in presenting ideas and leading teams.
D2. Articulate ideas and communicate effectively using appropriate theories pertinent to the concept of human resource management in general and in particular strategic human resource management.
D3. Communicate effectively, using management vocabulary, both orally and in writing and listen actively;
D4. Conduct research into business and management issues related to the course topics, either individually or as part of a team for projects/dissertations/presentations. This requires familiarity with and an evaluative approach to a range of business data, sources of information and appropriate methodologies, and for such to inform the overall learning process; including the development of personal and team attributes and capabilities for entrepreneurial success;
LB170’s design will be relevant for students from OUBS Openings to Level 2 courses. Students’ confidence, performance and progression potentials will be enhanced and ultimately academic standards will be positively influenced as well as widening participation, retention and completion rates. The emphasis in the course is on processes and practices (the ‘skills’) of communication rather than on content in a ‘traditional’ academic sense. As such the course reverses the balance present in other OUBS courses where communication skills are fore grounded but are always at the service of the course content and consequently occupy a less significant position in the learning outcomes. The model of communication skill development outlined above is a positive rather than a deficit model. It draws on current thinking about literacy development in which a more traditional skills development model which treats communication as an all-purpose set of skills with universal application is overlain, firstly, with a model that places literacy in context and sees literacy practices as situated within particular spheres of activity (in this case, business, broadly, and business studies more specifically). Secondly it draws on a model that highlights the ideological and personal investment that come into play when individuals and organisations engage in communicative acts.
A1: Can understand and use familiar everyday expressions and Phrases aimed at the satisfaction of needs of a concrete type.The internal and external factors affecting business organisations and their stakeholders.
A2: understand sentences and frequently used expressions related to areas of most immediate relevance in one’s major such as the operation and management of the HR function of a business organisation.
A3: Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.
A4: Can understand a wide range of demanding, longer texts, and recognize implicit meaning. Such as the operation and management of the marketing function of a business organisation.
B1 After studying the course, the student will have developed the language they need to exercise the following thinking and communication skills and have developed a critical perspective on this language in the light of a range of alternative, available language and communication practices:
B2: recognize, compare and contrast different ways of analysing business case studies and other material about contemporary business practice.
B3: apply their knowledge in the analysis of practical business problems and issues.
B4: recognize, compare and contrast different interpretations of and approaches to practical business problems and issues.
C1: analyse work-related cases and situations to identify problems in the organization and management of a functional area.
C2: identify and communicate potential solutions based on knowledge of theory and apply it to their own work situation.
C3: related the communication skills needed for academic study to those needed in the workplace.
D2: communicate effectively in writing, showing recognition of audience and purpose.
D3: select data, information and ideas from different sources and present in an appropriate fashion to support an argument.
A1: Evaluate the role and implications of digital methods within marketing.
A2: Evaluate examples of contemporary electronic marketing methods such as microsites and banner ads and compare them to conventional approaches.
A3: Appreciate the marketing implications of the design and application of multimedia/Web based products and evaluate them from an e- marketing perspective.
A4: Evaluate the advantages and limitations of different approaches to Web based marketing including text and information based pages, virtual worlds, interactive graphics and animation
A5: Evaluate the impact of web based innovations on marketing and consumer behavior.
A6: Consider the impact that modern technology has (Internet, social media, etc.) on marketing innovation.
A7: Consider what new ways of thinking are needed in E-marketing
B1: Use critical analysis to evaluate e-marketing tactics within a business perspective
B2: Provide a theoretical and practical basis for critically assessing the range of e-marketing tools as well as their advantages and disadvantages
B3: Explore the impact of online communities and evaluate their uses in E-marketing.
B4: Evaluate the utility of concepts, tools and frameworks to solve ebusiness problems.
B5: Evaluate the advantages and limitations of virtual worlds, interactive graphics, animations and social media.
B6: Evaluate the impact of digital marketing strategies on consumer decision making.
C1: Have developed market awareness of E-marketing issues
C2: Analyse e-marketing cases and identify organizational challenges in developing responses relevant to the environment.
C3: Apply course concepts to students’ own interactions with organisations and life experiences. C4: Build upon important workplace skills (e.g. cooperative, teamwork, meeting deadlines, report writing) through cooperative learning activities
C5: Appreciate multicultural influences on the e-marketplace, on ebusiness ethics, and on socially responsible E-marketing.
D1: Make Decisions and solve problems in a viable approach engaging with data analysis, interpretation and extrapolation.
D2: Work independently, communicate effectively, planning, monitoring, reflecting on and improving their own learning.
D3: Find, assess and apply information from a variety of sources, using information technology where necessary Immerse in related information, arguments and ideas.
D4: Identify some of the key strengths and needs of their own learning and identify opportunities to address these.
This is a compulsory module in the marketing track. The module is designed to give learners a broad understanding of the key concepts and business practices in service marketing. The module provides an overview of the nature and scope of services marketing and its role in achieving business objectives. The module aims to:
A1. Differentiate between product and service characteristics, and know how this can be used to establish competitive advantage for a firm.
A2. Understand why the application of the marketing mix in a service environment is built up from the interaction between customers and their suppliers.
A3. Develop an understanding of the links between the service providers (people), the procedures (processes), and the physical evidence of the service offering.
A4. Understand service quality management as the basis for developing customer satisfaction and develop skills in service quality problem diagnosis and service improvement.
A5. Understand the importance of customer retention, service recovery, relationship development, and the role of internal marketing.
A6. Consider the impact that modern technology has (Internet, social media, etc.) on service(s) marketing innovation.
A7. Consider what new ways of marketing thinking are needed in service dominant modern economies.
B1. Use critical analysis to perceive service shortcomings in reference to create service excellence;
B2. Provide a theoretical and practical basis for assessing service performance using company examples;
B3. Identify and discuss characteristics and challenges of managing service firms in the modern world using cultural implications;
B4. Discuss key linkages between marketing and other business functions in the context of designing and operating an effective service system.
B5. Explain the unique challenges of services marketing, including the elements of product, price, place, promotion, processes, physical evidence, and people.
C1: Integrate course concepts into individual performance to become better customer service representatives in the service environment.
C2: Analyse work-related cases and situations and identify organizational challenges in developing responses related to the environment.
C3: Apply course concepts to students’ own interactions with organisations and life experiences.
C4: Build upon important workplace skills (e.g. cooperative, teamwork, meeting deadlines, report writing) through cooperative learning activities
C5: Discuss the influences of the multicultural marketplace, business ethics, and socially responsible marketing on services marketing
C6: Describe how customer relationship marketing (CRM), including retention strategies, creates an environment that achieves excellence in customer service
D2: Work independently, communicate effectively, planning, monitoring, reflecting on and improving their own learning
D4: Identify some of the key strengths and needs of their own learning and identify opportunities to address these
At the end of both parts of the module, students are expected to attain the following objectives:
Understand the significance of technology, innovation and their management
Identify the key MTI concerns in strategy
Understand both product and process innovation
Recognize the foundations of internal innovation and its implementation
Determine if the firm has achieved the desired outcomes and design a proper tool for evaluation and control
Identify elements for planning for acquiring, implementing and evaluating technology
Understand the core capabilities for a sustainable competitive advantage
Determine what information the firm actually has and to turn this information into knowledge
A1: Understand how organisations manage the internal process of innovation, including effective search and knowledge acquisition, implementation, learning and re–innovation
A2: Appreciate the links between Innovation and competitive advantage, the different kinds of innovations (radical vs. incremental, continuous vs. discontinuous, etc.)
A3: Understand innovation as a core business process and how it can be managed.
A4: Information gathering, Analyzing the external environment using management models
A5: Conducting proper evaluation and control in innovation
B1: Develop an awareness of the range, scope, and complexity of the issues and problems related to the strategic management of technology and innovation.
B2: Develop an understanding of the “state of the art’ of the strategic management of technology and innovation.
B3: Expose students to tools and concepts used by organisations engaged in technology intensive industries.
B4: Designing Organizational structure based on the degree of innovation needed B5: Develop appropriate capabilities for a sustainable competitive advantage
C1: Learn the basic skills necessary to construct a technology strategy for an organisation.
C2: Offer some practice in defining and working out strategic management problems related to technological innovation and corporate entrepreneurship.
C3: Develop skills in leadership and engagement for a proper implementation of an innovation strategy
SYS280 is a compulsory course in Business Studies/Systems' track. Systems thinking is an inquiry-based method of learning that uses the technique of perspective-taking, fosters holistic thinking, and engages in belief-testing. Systems theory identifies and analyzes the linkages among various elements in a system. For those new to systems theory, it is important to note that “systems" is plural. Thus, systems theory does not presume that there is one grand system to be studied. One intellectual thread of systems theory is the field of systems thinking. Systems thinking is a methodology for understanding and managing complex feedback systems such as the ones at work in business and other social systems. Systems thinking uses mapping of interrelationships as a mean to improve decision-maker understanding of how to intervene and improve system performance.
Understanding the interworking of a system, or the relationships between the various actors of a system, is useful because it improves understanding of the outcomes of the system. For example, to understand why communities experience traffic congestion in a road system despite extensive road building requires an understanding of the relationships between the actors in the system. Students must understand how governments decide where to build or expand roads and how individuals select driving routes. If a government widens a congested road, it is likely to become congested again even if the destinations of current drivers, employment patterns, location of entertainment and service venues, and other determinants of driving patterns have not changed. The systems thinking approach builds theories for how the system works and uses them to develop insights about the behavior of the system over time, with the goal of improving system performance. The primary tools of systems thinking include system diagramming.
After completing this course student will have opportunities to conduct inquire into, and represent their learning about holistic systems. Learning objectives might include:
A1: Systemic thinking and the systems concepts and language.
A2: The various ways to think about the messes they are analyzing, helping them understand one another, appreciate one another’s viewpoints and reduce conflicts and misapprehensions.
A3: How they might function more effectively in a group by improving their working relationships.
A4: Different diagrams that are mostly used in systems thinking and practice.
B1: Critically assess the differences between being a manager and a systems practitioner.
B2: Better think about their relationships with others and thus better understand the dynamics of these relationships.
B3. Develop a mentality to work as systems practitioners
B4. Recognize the importance of building explicit and implicit models and drawing diagrams to facilitate the understanding of complex situations.
C1: Learn how to learn and reflect on their learning journey.
C2: Develop techniques and practical skills that can often help to improve relationships and understandings with other people.
C3: Develop teamwork and leadership skills
C4: Become a systems thinker and practitioner who is able to link theory to practice focusing on the context.
D1: Better handle complex and messy situations.
D2: Develop their learning abilities and reflection skills
D3: Hone their critical and systemic skills and thus be able to have a helicopter view of each situation and thus better understand it and better cope with it.
A1. Modern trends in information systems and systems practice
A2. The key concepts of software development and maintenance, including principles of design, and the representation and meaning of data
A3. Systemic methods of analysis, based on diagramming, modelling and other tools, and how these can be used to improve computing practice and management decision making
A4. The range of situations in which information systems are used, the ways in which people interact with them and the ethical, social and legal problems that information systems can create.
B1. Apply systems thinking to academic literature and to organisations, identifying suitable areas for systemic analysis and appreciating the technical, economic and other factors at work
B2. Analyse complex systems, and design and evaluate strategies or software solutions for improving them
B3. Describe, compare and contrast a variety of methods and tools, identifying the best choices and applying them to specific problems
B4. Develop and apply suitable analytical and management techniques
B5. Explain the various roles, functions and interactions of Members of a workplace team.
C1. Design, test and evaluate information systems
C2. Use modern approaches and tools
C3. Identify and handle the ethical, social and legal issues that may arise during the design and use of information systems
C4. Use diagramming and modelling tools to analyse complex Systems.
D1. Work independently, planning, monitoring, reflecting on and improving their own learning
D2. Work in a group, communicating effectively
D3. Find, assess and apply information from a variety of sources, using information technology where necessary